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server errors download office 2019 via subscriber download RRS feed

  • Question

  • Hello,

    For the past 5 days all I get when I try to download certain files from the download site I get a timeout (after about 10 minutes) connecting to the download site following by the following error and a secure connection error:

    An error occurred during a connection to download.my.visualstudio.com
    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

    It seems to be limited to Office 2019 (so far) as trying other items (Windows, earlier Office 2016, Visual Studio, etc) works.

    Any ideas? I'm presuming there's a fault with the files, but I've no idea how to report it or get it fixed, or know anyone else with a subscription to test Office 2019 download...



    Sunday, October 13, 2019 6:11 PM

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