Error displayed when printing Crystal Report using ActiveX RRS feed

  • Question

  • User-428885997 posted


    I have a web app written in VB using VS2008 VB and the built in Crystal Reporter.

    When printing any report from my web application, both on the development system (Windows 7 x64) and live system (Server 2008 x64), and both with IIS7 I receive the following error message, after clicking the “Print” button in the printer selection popup.

    "An error occurred on the server. Printing will be stopped. Would you like to view the error information?"

    If I click “yes”, a blank page is displayed, and then the report prints.

    If I click “No”, the report prints.

    Yet if I deploy the same web application to IIS6 and run a report I do not get the error, and the report prints successfully.

    I have read many cases on the web relating to this error, but I cannot find a definite resolution.

    Any suggestions greatly appreciated.

    Thanks in advance


    Monday, August 9, 2010 10:23 AM

All replies

  • User-1405426966 posted

    I had the same problem, this is how I was able to fix it:

    Go to IIS7 and change the application pool for your application from DefaultAppPool to Classic .Net AppPool. When an application pool is in Classic mode, IIS 7.0 handles requests as in IIS 6.0 worker process isolation mode, this fixed the problem.



    Wednesday, September 22, 2010 6:19 PM
  • User-314351324 posted

    Thank You this fixed my problem. Laughing

    Monday, February 27, 2012 10:01 AM