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HP officejet pro l7650 installs offline

    Question

  • when i install my networked office jet pro l7650 it appears to install but there is not the correct driver to choose so I try various drivers, none of them seem to work and the printer installs as off line. anyone have any ideas.
    Friday, September 23, 2011 1:57 AM

All replies

  • Have you downloaded the Windows 7 drivers from HP? Not all drivers are going to work because Windows 8 is so new.

    Chose 32 or 64 bit Windows 7 and download the drivers:

    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3203059&

     

     

    Troubleshoot Compatibility

    This can help with some (but not all) programs:
    1) Uninstall the program if it's already installed. Then when you install/reinstall it instead of double clicking on the install file right click it and select "Troubleshoot Compatibility"
    2) Then click "Try Recommended Settings" and in the next windows click "Start the Program" to install it.
    3) After it installs see if it works correctly. Please note - some programs may not be able to run in Windows 8.


    Friday, September 23, 2011 2:08 AM