Windows Media Player encountered a problem while playing the file...

Question

I am running WMP 11.0.5721.5280. I am running XP SP3 with every update that has come out. I have 4 GB RAM and my processor is a Pentium 4, 2.6GHz.

I have a large collection of music file ripped from my CD collection. Almost every time I want to plat a music file I get a message; Windows Media Player encountered a problem while playing the file, For additional assistance, click Web Help. When this error box is displayed, a red 'X' placed next to the file in WMP.

When I click the "Web Help" button, I am taken to a MS website (http://windows.microsoft.com/en-us/windows7/c00d11b1) which tells me that I should go to the sound device website and make certain I have the latest driver. All of the advice which is given does not apply to me. My sound device works fine! I can play CD, DVD (movies), and MP3 files. Even when I use RealPlayer, the same thing happens, but not as frequently.

Can anyone offer a solution to this problem?

Answer 1

Windows XP is no longer a supported operating system by Microsoft, support with security patches run out in April 2014. Therefore you should consider to get a new computer with a more current OS.

This being said, if Media Player does not work, you could try a different program for playback. Eventually you also experience this issue.

And your thread is off topic here in the Windows Home Server related forum.

Best greetings from Germany
Olaf

Answer 2

They'll help you over here.

Windows XP forums on Microsoft Answers

 

 

 

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Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]

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