Are my crash reports correct? RRS feed

  • Question

  • Hello,

    I have an app in the store. On one version of this, which is about to be removed, I can see that there is still some usage. On a certain day, there was 1 active user and 2 user sessions. However for that version on that specific day, I can see that there were 109 crashes. How is it possible that there are 109 crashes on just 2 user sessions? 

    Thanks in advance,


    Thursday, September 29, 2016 9:25 AM


  • Hi Je_Ba,

    If you're confused about this issue, please contact Dev Center support for further assistance to check the details about your crash report.

    Additionally, you could refer to Crash analysis in the unified Dev Center to debug and optimize your apps using the tools provided by Dev Center.  

    Thank you.

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    • Proposed as answer by Mattew Wu Monday, October 10, 2016 5:58 AM
    • Marked as answer by Mattew Wu Tuesday, October 11, 2016 1:36 AM
    Friday, September 30, 2016 9:48 AM