ERROR "WTSQueryUserToken" & "OpenVirtualDisk" RRS feed

  • Question

  • Hi, we have installed the latest publicly available version of FSLogix on a Citrix Session Host (VDA 7.15 LTSR CU3) Server 2012 R2 with the latest patches. Today we had a problem with some users who got a "grey screen" when logging in. In the "Operational" log of FSLogix I found the following messages.

    • [INFO]    VHDPath: \\secur.....\rdsuserprofile$\_v2.vhd
    • [ERROR:00000002]    WTSQueryUserToken (Das System kann die angegebene Datei nicht finden.)
    • [INFO]    We are supposed to re-attach as the user, but we're unable to.  Trying as computer object.
    • [INFO]    Attempting re-attach as the computer
    • [INFO]            Retry Count: 60  Retry Interval (seconds): 10
    • [ERROR:00000005]  OpenVirtualDisk (Zugriff verweigert)

    Can anyone explain what this problem could be? What is the "WTSQueryUserToken"?
    After rebooting the server the login was running again.

    • Edited by Edocsyl Wednesday, March 4, 2020 1:23 PM
    Wednesday, March 4, 2020 1:21 PM