none
Installing custom Outlook add-in problem RRS feed

  • Question

  • Hello,

    we have the following issue:

    • We developed an Outlook add-in that can be installed for testing by uploading a manifest file into our client's Outlook.
    • We tested the add-in installation on Outlook web application and it worked as expected.
    • According to the documentation we can install it on a desktop Outlook instance. But we are not able to upload it into Outlook 2013 on our local machine - we miss the Custom add-ins tab item.
    • We want to test this add-in in the client's system but we were not able to install it in their Outlook 2016 desktop instance - again we miss the Custom add-ins tab item and on their Exchange 2016 on premise server the menu item Manage add-ins did not finish loading.

    Please, we need help to install this plugin on our client's system, as it was described in the documentation.

    Thank you!

    Tuesday, March 26, 2019 1:29 PM