ajax call not working for some users RRS feed

  • Question

  • User1878040356 posted


    We have an ASP.NET web application, and this application makes AJAX call using "ajaxToolkit:ToolkitScriptManager". The functions work for some users, but does not work for other users. All users use the same version of IE and Firefox. This website is the same for all users. Any ideas about it? Thanks!

    Friday, July 25, 2014 7:16 PM


  • User753101303 posted


    Not yet. The basic approach is to first find what happens exactly beyond it "does not work".

    Does it happen in both IE and FF ? Does the js code runs ? Is the AJAX http request triggered ? Does the ajax call return some kind of error in the failure handler ? Use the available debug Tools such as https://developer.mozilla.org/en-US/docs/Tools/Network_Monitor etc...

    Then only post to a forum if you need help to find some possible cause based on the behavior you see.

    • Marked as answer by Anonymous Thursday, October 7, 2021 12:00 AM
    Saturday, July 26, 2014 9:25 AM