locked
I am getting marketplace Error code: c101a7d1 on updating my app from marketplace RRS feed

  • Question

  • I recently submitted update of my app (http://www.windowsphone.com/s?appid=7b81470a-82c6-4d94-a1b7-46440d282dd0). After approval i tried to update that on my phone (nokia lumia 900) from marketplace. After about 50% download I was getting error code c101a7d1. I tried many time even after restarting my phone but still got that error. Then I unistalled my app and tried to do a freash install. Surprisingly, this time it asked me to purchase the app that I have already purchased. I went to my account to see my purchased apps but my app was not there.

    Look like there is some bug in the marketplace which removes the purchased apps from your account. I have already purchased my own app but it is not showing up on my account.


    Umar Riaz

    Thursday, November 29, 2012 4:04 AM

Answers

  • These download errors on the Store are typically intermittent and temporary. Unfortunately, there's nothing anyone in these forums can do to resolve this. Your best bet at finding out more information on consumer-side issues is http://answers.microsoft.com.


    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    • Marked as answer by Danny G. - MS Tuesday, December 4, 2012 6:22 AM
    Tuesday, December 4, 2012 6:21 AM

All replies

  • Mine is doing the same exact thing, it won't even let me try out the trials or anything!
    Saturday, December 1, 2012 5:43 PM
  • I'm having the same issue.  Mine started yesterday and I'm unable to load new apps, buy full versions of apps I have trial versions for, or uninstall an app and reinstall it.  It appears there's a marketplace issue.  I've tried this via data connection and WiFi in 2 separate locations.  50% DL and then it errors as above and restarts the DL.  Hope this gets fixed soon, my girlfriend is already bragging about how this "never happens with her iPhone" *sigh*
    Monday, December 3, 2012 3:21 AM
  • I am having the same issue when trying to download Words with Friends.   (HTC Titan)

    • Edited by LadiM12 Monday, December 3, 2012 5:21 PM
    Monday, December 3, 2012 5:17 PM
  • These download errors on the Store are typically intermittent and temporary. Unfortunately, there's nothing anyone in these forums can do to resolve this. Your best bet at finding out more information on consumer-side issues is http://answers.microsoft.com.


    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    • Marked as answer by Danny G. - MS Tuesday, December 4, 2012 6:22 AM
    Tuesday, December 4, 2012 6:21 AM