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E-Mail notifications not working RRS feed

  • Question

  • Hello --

    I have gone through the motions of setting up Database Mail on one of our servers. The settings for the Exchange server in our organization were entered via the wizard, and a test message was successfully sent to the intended e-mail account. The e-mail account in question is one that contains two individual accounts to allow for multiple recipients.

    Once that was done, I created an operators user account, RODB Admins, that uses the e-mail account mentioned previously. The next step was going to a particular job, and under Notifications, configure an e-mail to be sent to the operators whenever the job completes.

    The problem is that while the job does complete, the e-mail notifications are not being sent out. The error message that I am seeing in the Database Mail log is the following:

    Message
    The job succeeded. The Job was invoked by Schedule 13 (Schedule 1). The last step to run was step 1 (Backup DB). NOTE: Failed to notify 'RODB Admins' via email.

    What other step(s) do I need to take in order to correct this problem?

    Thanks.

    Thursday, November 15, 2012 2:38 PM

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