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I Cant Open Microsoft Apps

    Question

  • I cant open microsoft apps like paint play tweet rama and many more...
    Tuesday, December 20, 2011 3:08 AM

All replies

  • Hi Rushdiey,

    please update all your drivers up to the most recent Windows7 drivers, check for driver issues in the Action Center, if there are any, troubleshoot compatibility issues. Ensure that your Screen Resolution is set to 1024x768 or higher. Please get the most recent Bios from your manufacturer's site following the precautions given there.


    Irfan
    Tuesday, December 20, 2011 12:12 PM
  • Since when this problem happen?

    Did you download or install anything before this problem happen?

    Are you connecting to internet when you are running these apps?

    Tuesday, December 20, 2011 2:33 PM
  • For Metro apps to work, you first need an internet connection:

    Then you need to have the following:
    1) Your screen resolution needs to be at least 1024x768 for Metro Apps to work.
    2) Next, if you have turned off User Account Control, your Metro apps will not work.
    You can check if UAC is enabled here: Control Panel > User Accounts > Change User Account Control Settings
    3) Try using a Local account instead of a Windows Live ID account.


    If Metro Apps are still not working your other option would be to Refresh your PC.
    When you refresh your PC, your files and personalization settings won't change.

    Your PC settings will be restored to their defaults.
    Apps from Windows Store will be kept. All other apps will be removed.
    Follow the steps below to restore your PC:
    Enter the Start screen
    Click Control Panel
    Click General on the left column
    Under the Refresh your PC without affecting your files, click Get started

    Then follow the instructions that will be displayed on the screen.
    Once the refresh has finished, test to see if the Metro Apps are now working.


    Marilyn
    Tuesday, December 20, 2011 5:43 PM
    Moderator