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"Attention required. Tap here." - Error 80073cf1 on App download from Store

    Question

  • Some of our users are experiencing this error when trying to install an app ("KF Avvik") from the Store on Lumia 635 and Lumia 530. 

    The devices in question are running Windows Phone 8.10.14234.375.

    This problem seems similar to:

    http://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdapps/error-80073cf1-downloading-single-app-from-store/62f4f2a9-b9dc-430a-966e-65ef9fa7928a

    Does anybody know more about this issue and error message (and possible solutions)?


    Tuesday, October 27, 2015 9:36 AM

All replies

  • Hello ijorstad,

    If this issue is low volume, it may be user specific, in which case they would need to contact our consumer support here. If you believe the issue to be with the application, please create a request with us here through your developer account so we may assist you appropriately. Thank you!

    Wednesday, October 28, 2015 8:05 PM