Cannot set the HLK client to "Ready" state. RRS feed

  • Question

  • Hi,

    I have followed the instructions on Hardware Dev Center to set up a HLK Client machine (Windows 10).

    On the server, when I add the client to a machine pool, and try to set the state to "Ready" it never changes the state.

    The state always shows as "Initializing".

    I have followed all the troubleshooting steps and nothing helped. Any suggestion is much appreciated.


    Thursday, October 3, 2019 12:54 AM

All replies

  • Ensure that both the HLK Server and Client are running the same version and that the HLK Server targets the specific version of Windows on the client.

    eg. There are different version for 1809, 1903 etc.

    Thursday, November 14, 2019 1:13 AM