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Cortana Not Answering Question RRS feed

  • Question

  • I am noticing that Cortana is not responding to questions the way it used to.

    For example, I would ask, "Hey Cortana, what is the weather like outside?"

    Normally, the response would be, an audible response of the temperature, and weather conditions.  Now, all I receive is Microsoft Edge popping up and a Bing Search Result showing me the search results for, "What's the weather like outside".

    Any thoughts???

    Monday, June 6, 2016 10:13 PM

All replies

  • I have a very similar problem on my Lumia 950.  Ask if 'it's cold outside' it says "Alright here you go" then prompts you to "Search for an app in the store".  If you say yes it returns a blank store page with the title Action at the top and no apps listed.  If you say No it either gives a web result or bombs.

    I tried a soft reset of the phone, no joy.  Really don't want to do a hard reset :(

    If anyone has any ideas please shout!

    Thursday, June 30, 2016 7:42 AM