Azuremedia player video quality controls are not available in Mac Safari ? RRS feed

  • Question

  • Azuremediplayer Version we used - **Azure Media Player v2.1.2** 

    Content type using - **HLS, DRM content**

    Content-Type we sending it as - `type = "application/vnd.ms-sstr+xml"`

    We have configured the Azure media player with our content URLs. In edge browser quality controls are visible but in mac safari, those are not visible. 

    **Player Level Configuration -** 

        myPlayer.techOrder = ["azureHtml5JS", "flashSS", "html5FairPlayHLS","silverlightSS", "html5"];
        myPlayer.controls = true;
        myPlayer.captions = false;

    Initializing player to required div element

        this.player = amp("vid1", myPlayer);

    **Player Captions - Issue for Mac Safari**

        myPlayer.captions = false;

    but these captions is visible in Mac Safari not in the Edge browser.

    • Edited by Rohan.SS Friday, January 24, 2020 6:15 AM
    Thursday, January 23, 2020 11:13 AM

All replies

  • There is a 'controls' option, http://amp.azure.net/libs/amp/latest/docs/index.html#amp.player.options.controls, but there is not a 'captions' listed under Options.  On the Player samples page there is an example on using closed captions at http://amp.azure.net/libs/amp/latest/samples/dynamic_webvtt.html if that helps.  Is it the closed captions you are trying to turn on/off?
    Thursday, January 23, 2020 4:08 PM
  • Hey, Thanks for reply. But our concern is little bit different.

    Case 1 -  Caption

    myPlayer.captions = false; i.e turn off

    but it is still visible in Mac Safari browser, Where as it wont be visible in Edge browser.

    Case 2 - Video Quality Bit rate -

    Here, content type im using Content type using - HLS, DRM content

    If i want switch video content quality to HD resolution or Low resolution that video quality option is not available in Mac Safari but i can able to see in Edge browser.

    What i need to do so that I can see those video quality options in mac safari browser as well ?

    Friday, January 24, 2020 6:09 AM
  • I'm not quite sure I understand the scenario.  Could you explain a bit more what you are referring to with the captions?
    Friday, January 24, 2020 9:01 PM
  • Here content Format using - HLS, DRM content

    Player Used - Azure media player

    Player version used - Azure Media Player v2.1.2

    I just want to show the video quality options while playing content on Mac Safari, Like HD,LOW quality. But these quality options are not been shown on Mac Safari. 

    But I can able to see the video quality options on Edge browser. Is their any additional implementation we need to do for getting video quality options on Mac Safari browser. 

    • Edited by Rohan.SS Tuesday, January 28, 2020 12:42 PM
    Tuesday, January 28, 2020 12:41 PM