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.Net framework 4.0 RRS feed

  • Question

  • I have been trying to get .net to install for the past three hours and i have tried everything and nothing is working. i have tried microsoft fix it, says it worked but it didnt. tried almost everything and i am starting to go crazy.



    here is the error message that i received:



    OS Version = 6.1.7600, Platform 2
    OS Description = Windows 7 - x64 Home Premium Edition 
    CommandLine = C:\4e8584baa42715e116526133d0e7c2\\Setup.exe /x86 /x64 /ia64 /web
    TimeZone = Eastern Standard Time
    Initial LCID = 1033
    Using Simultaneous Download and Install mechanism
    Operation: Installing
    Package Name = Microsoft .NET Framework 4 Client Profile Setup
    Package Version = 4.0.30319
    User Experience Data Collection Policy: AlwaysUploaded
    Number of applicable items: 9

    Exe (C:\4e8584baa42715e116526133d0e7c2\SetupUtility.exe) succeeded.
    Exe Log File: dd_SetupUtility.txt
    ServiceControl operation succeeded!
    ServiceControl operation succeeded!
    Exe (C:\Users\JOSH~1.MIR\AppData\Local\Temp\Microsoft .NET Framework 4 Client Profile Setup_4.0.30319\Windows6.1-KB958488-v6001-x64.msu) failed with 0x643 - Fatal error during installation. .
    Exe Log File: CBS.log
    Final Result: Installation failed with error code: (0x00000643), "Fatal error during installation. " (Elapsed time: 0 00:08:14).



    can anyone please help me with this

    Friday, December 7, 2012 8:00 AM

Answers

  • Hi,

    I also can't found the log from your vslogs.cab. From your description, you said the error code is 0x643.

    I think you can try these steps to Identify the issue:
    1.Open the latest installation log file in the temporary directory
    2.Use  Ctrl + F to search for the text "Returning IDOK. INSTALLMESSAGE_ERROR [The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.]
    3.This may indicate that Windows Installer registry keys may not be correct

    And try these steps to resolve the issue:
    1.Click Windows button and type 'regedit' in search bar.
    2.Click 'regedit' in search results
    3.Navigate to following registry hive:

    HKLM\Software\Microsoft\Windows\CurrentVersion\Installer

     Check if following registry keys have correct values:
    ◾ MsiExecCA32 should end with \Windows\syswow64\msiexec.exe
    ◾MsiExecCA64 should end with  \Windows\system32\msiexec.exe

    Re-run setup program after trying troubleshooting steps.

    More information you can refer to:

    http://blogs.msdn.com/b/varungupta/archive/2010/06/22/troubleshooting-net-framework-4-install-failures.aspx

    Best regards,


    Ego [MSFT]
    MSDN Community Support | Feedback to us
    Develop and promote your apps in Windows Store
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Tuesday, December 11, 2012 2:51 AM
    Moderator
  • check this out:

    http://support.microsoft.com/kb/976982

    Sunday, December 16, 2012 4:18 PM

All replies

  • I note that you are using the web installer ("Using Simultaneous Download and Install mechanism").

    Please follow these steps:

    Follow ALL these steps exactly:

    Before trying to install .NET Framework 4.0, execute this command from an ELEVATED Command Prompt provided by the .NET Framework Team:

    "This issue is likely caused by a bad ACL on assembly\tmp folder. After installing updates, the ACL propagates to installed assembly folders in both 4.0 & legacy GAC.  If those updates were installed by WU or another user, the propagated ACL will prevent install of the same assembly by the current user.

    A work around would be to reset the ACL on GAC dirs.

    for /F %D in ('dir %WINDIR%\assembly %WINDIR%\Microsoft.NET\assembly /s /b /a:d') do takeown /F %D && icacls %D /reset /T"

    After running that command, follow these steps:

    Please follow these instructions exactly:

    1. Download a fresh copy of the standalone installer for .NET Framework 4.0:

    http://www.microsoft.com/en-us/download/details.aspx?id=17718

    2. Also, clear your %temp% directory and disable your AV software.

    The %temp% directory is a reference to the Temp folder associated with the current user. To clear it, do the following:

    Sign on to your system with the Administrator user account you will use to run the installer. Click the Start Orb and type %temp% in the search box. The search results will show the Temp folder you want. Click on the Temp folder to open it in Windows Explorer, then delete the entire contents.

    3. Run the standalone installer from step 1 As Administrator.

    Note: Just using an administrator account is NOT enough. To activate full privileges, you must right-click the installer, then select Run as administrator.

    If the install fails, provide complete install logs as follows:

    Please collect your install logs with this:

    http://aka.ms/vscollect

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

    Friday, December 7, 2012 1:40 PM
  • I tried everything you said exactly here is a link to my skydrive

    https://skydrive.live.com/#cid=B5D5AFCEE3531180

    Friday, December 7, 2012 5:14 PM
  • I'm sorry, but there is no .NET Framework 4.0 install log in your vslogs.cab.

    Without the log, I lack the ability to help you. I hope somebody else with better skills will read this thread and offer you better alternatives.

    Friday, December 7, 2012 9:13 PM
  • that is the problem it will get about half way through the installation then the fatal error will show and i cant get it to install

    Saturday, December 8, 2012 2:54 AM
  • Hi,

    I also can't found the log from your vslogs.cab. From your description, you said the error code is 0x643.

    I think you can try these steps to Identify the issue:
    1.Open the latest installation log file in the temporary directory
    2.Use  Ctrl + F to search for the text "Returning IDOK. INSTALLMESSAGE_ERROR [The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.]
    3.This may indicate that Windows Installer registry keys may not be correct

    And try these steps to resolve the issue:
    1.Click Windows button and type 'regedit' in search bar.
    2.Click 'regedit' in search results
    3.Navigate to following registry hive:

    HKLM\Software\Microsoft\Windows\CurrentVersion\Installer

     Check if following registry keys have correct values:
    ◾ MsiExecCA32 should end with \Windows\syswow64\msiexec.exe
    ◾MsiExecCA64 should end with  \Windows\system32\msiexec.exe

    Re-run setup program after trying troubleshooting steps.

    More information you can refer to:

    http://blogs.msdn.com/b/varungupta/archive/2010/06/22/troubleshooting-net-framework-4-install-failures.aspx

    Best regards,


    Ego [MSFT]
    MSDN Community Support | Feedback to us
    Develop and promote your apps in Windows Store
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Tuesday, December 11, 2012 2:51 AM
    Moderator
  • check this out:

    http://support.microsoft.com/kb/976982

    Sunday, December 16, 2012 4:18 PM