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How to change my account type to a individual RRS feed

  • Question

  • Hello,
    I subscribed to Windows Phone Dev (ISV) on 01/11-2012 but I made a mistake on my account type. I chose the type company by mistake, I want to have an account Individual or study.
    Is it possible to change the account type, because presently I can not use it on windows dev because it always asks me to subscribe and pay another $ 100. ??
    Monday, November 19, 2012 7:26 PM

Answers

  • @denissrob

    Unfortunately we do not have the capability to change the account type.  Please submit a support ticket so we can further assist.  You will need to start over with a different Microsoft Account (Live ID) and create a new Dev Center account.  The support agent will refund the first subscription fee that you paid on the business account.  We apologize for the inconvenience this has caused.

    Thank you,

    Paul
    Windows Phone Dev Center Support

    • Marked as answer by Paul H Tuesday, November 20, 2012 7:50 AM
    Tuesday, November 20, 2012 7:50 AM