Unable to install ATI Mobility Radeon X600 display driver

Question

Opening a dedicated thread, since the X1400 thread got resolved in a way that doesn't seem to apply (Mobilty Radeon X1400 Driver Won't Install ).

I've already installed the 32 bit version and was presented with no display driver option other than "Microsoft Basic Display Adapter".

This machine, Asus M6000, runs Aero fine under Windows 7.

Is there some way to expand the choices for display driver selection to try something else? or pull a driver from Win7 somehow?

edit: I've tried "Update Driver" from adapter "Properties". Says it's up to date as of the post date.

Microsoft: also, is supported hardware for Win8 an evolving story in general? Sinofsky demonstrated in the keynote that older hardware is a priority.. seems to makes sense to open the door on more OS upgrade unit sales.

Answer 1

Hi Mick,

Try downloading Mobility Radeon x1400 drivers from Microsoft catalog. When downloaded, unpack the CAB cabinet archive file to a new folder. Find the setup bootstrapper EXE and set compatibility with Windows 7 in its property.

Does not guarantee the result but worth trying.

Also, what if you have disk an browse to "%systemroot%\Inf" where %systemroot% is your Windows 7 setup?

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Well this is the world we live in And these are the hands we're given...

Answer 2

Try boot into Windows 8 and then check Windows update and install all updates then restart your PC and boot in Windows 8 and then restart back and try boot into Windows 7, see if it works.

Answer 3

Thanks for the suggestions with some of the questions asked.

Unfortunately I didnt take the additional time to setup a dual boot with the prior win7 install... it's only a 40GB disk anyway.

I'll check the CAB optioned offered above though shortly. I'm currently spending my spare time rebuilding another PC to also run Windows 8.

 

If anyone's got any ideas about any of the questions in the OP in the meantime please feel free to chime in.

Answer 4

I found X600 cab's for Win7 to download on that catalog link. One's 10MB, the other 20MB.

 

In the 10MB one are the following files

    69,112 atiumdva.cap
   293,188 cl_72011.cat
   293,188 cl_72207.cat
   314,521 cl_72275.cat
   314,521 cl_72277.cat
   291,117 cl_72482.cat
   293,188 cl_72737.cat
   293,188 cl_72839.cat
   314,521 cl_72878.cat
   293,188 cl_72936.cat
   293,188 cl_72981.cat
   293,188 cl_72983.cat
   293,188 cl_73041.cat
   293,188 cl_73111.cat
   293,188 cl_73114.cat
   314,521 cl_73150.cat
   293,188 cl_73153.cat
   293,188 cl_73157.cat
   293,188 cl_73161.cat
   293,188 cl_73176.cat
   293,188 cl_73178.cat
   293,188 cl_73187.cat
   328,162 ativcaxx.cpa
   180,720 atiicdxx.dat
 3,107,788 atiumdva.dat
    53,248 amdcalcl.dll
 3,256,320 amdcaldd.dll
    57,344 amdcalrt.dll
    50,688 amdpcom32.dll
    43,520 ati2edxx.dll
    53,248 ati2erec.dll
   274,432 ati2evxx.dll
    98,304 atiadlxx.dll
   425,984 atidemgx.dll
 2,340,352 atidxx32.dll
10,981,376 atioglxx.dll
   331,776 atipdlxx.dll
   159,744 atitmmxx.dll
 4,033,536 atiumdag.dll
 4,754,432 atiumdva.dll
   262,144 oemdspif.dll
   720,896 ati2evxx.exe
    45,056 atiodcli.exe
    81,920 atiode.exe
    20,682 CL_72011.inf
    26,367 CL_72207.inf
   214,584 CL_72275.inf
   213,448 CL_72277.inf
    60,057 CL_72482.inf
   197,364 CL_72737.inf
    31,050 CL_72839.inf
   143,996 CL_72878.inf
    26,168 CL_72936.inf
    31,361 CL_72981.inf
    26,553 CL_72983.inf
    88,968 CL_73041.inf
   127,277 CL_73111.inf
   127,971 CL_73114.inf
   348,285 CL_73150.inf
   289,889 CL_73153.inf
    36,226 CL_73157.inf
   193,791 CL_73161.inf
    31,361 CL_73176.inf
    26,553 CL_73178.inf
   107,356 CL_73187.inf
       529 atiodcli.exe.manifest
       527 atiode.exe.manifest
 4,179,968 atikmdag.sys
       929 ativcaxx.vp
     2,096 ativdkxx.vp
     2,096 ativokxx.vp
     2,096 ativpkxx.vp
    52,400 ativvpxx.vp
    15,079 atiogl.xml

If I try using hdwwiz on these files via have disk, I get an empty list of drivers, so dead end so far there.

 

In the 20MB one, if I do the same with hdwwiz it tells me there are no 32 bit drivers, so I guess the 20MB version is an x64 download.

I have installed 32bit windows8 onto this laptop.

 

How do you load these drivers? I tried running the executables, but they didnt appear to do anything without parameters.

Answer 5

Okay, could you please do the following:

1. Press WindowsKey+Pause to open System Properties and start the Device Manager.
2. In the Device Manager locate your video graphical card device.
3. Double click the device that is missing drivers to open its properties dialog box.
4. Switch to the Details tab.
5. On the Details tab in the Property drop-down list scroll to Hardware Ids. Click the topmost record like:

PCI\VEN_10DE&DEV_0622&SUBSYS_211419DA&REV_A1

1. Press Ctrl+C to copy this string.
2. Open the folder with unpacked driver and INF files.
3. With a search tool such as Windows built-in search or Notepad++ find the INF file containing your device string (leaving just Vendor ID and Device ID such as PCI\VEN_10DE&DEV_0622 will be enough). Just search for the INF file that contains this string. Navigate the device setup tool to this specific INF file.

By the way, when I was installing my LAN printer, I managed to get Windows automatically download missing drivers after I chose Have disk and selected Windows Update as a source.

 

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Well this is the world we live in And these are the hands we're given...

Answer 6

I'm coming to the conclusion this display adapter is a dead duck under Windows 8 for now. Details follow:

 

This is the string PCI\VEN_1002&DEV_3150 you refered me to identifying

It matched contents of two files

CL_73150.inf

CL_73153.inf

attempting to point "have disk" to these specific files said it wants a folder and nothing was contained in the file I pointed to.

 

I did try another 2 approaches

1. hdwwiz, manual select, display adpaters, intel corp, (why oh why is this dialog box still not resizable?), Intel Graphics Media Accelerator 3150 (Microsoft Corp - WDDM1.0) - interesting the 3150 matching above - I also happen to know the adapter is WDDM1.0 - , "The software for this device is now installed, but may not work correctly. This device is not working properly because Windows cannot load the drivers requiered for this device. Code 31."

 

2. From device manager, display adapters, basic display adapter, rclick, update driver software, browse my computer,

-----------------------------------------------

Windows encountered a problem installing the driver software for your device but encountered an error while trying to install it.

ATI MOBILITY RADEON X600 (hello!)

"The system cannot find the file specified."

-----------------------------------------------

This gives me the impression this Windows7 driver might otherwise be loaded by this method, but won't be because it's not conforming to Windows 8 expectations in some manner.

 

I also tried 2. from the 20MB cab unpacked and it just said the basic display adapter is the best driver for your hardware.

Answer 7

Thank you for your response. Interesting... Please let us know if you find a solution.

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Well this is the world we live in And these are the hands we're given...

Answer 8

Mick,

there is a solution to the "The system cannot find the file specified".

1. open the Application event log, look for events with id = 1001, (source = Windows Error Reporting)

2. in the detailed description of the event there is a text something like: "These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.8.8102.0_698fece647ac7222e3cd9ed3866acced4e834ded_cab_08cd5e35" ...

3. open the directory ( which is different than the one in my example)

4. there are some files, the one of type "TMP File" ( e.g. named like "LOGB408" or similar ) is the one you have to open in notepad ( or some other editor )

5. scroll down to the end ( in notepad ) and look for the lines which state "Error 2" ...

6. here is a text from my tmp file

!!!  flq:                Error 2: The system cannot find the file specified.
!    flq:                     SourceFile   - 'e:\ati\.\B_43087\atiogl.xml'

7. the "B_43087" is the directory which is missing ( in my case, yours will be differently named ), simply create it ( but in YOUR directory structure of course, here I had "e:\ati" where the driver files were copied into originally by me )

8. copy all the driver files into the directory ( COPY not MOVE them all !! ) and RESTART your driver installation, it should work now !

 

the described procedure let me install an ATI Radeon Mobility x1600 driver onto a Windows 8 developer preview running on a HP Laptop of type nx9420, and it is WORKING !!

 

HOPE, THIS WILL HELP YOU - let me know if you need further assistance )

 

Michael

 

Answer 9

Hi Michael,

Thanks for the info. I've installed Windows 8 to my main pc on an alternate disk for now and put XP back on the Asus laptop to do some low perf browser tests for the time being.

I'd like to come back to trying Windows 8 on this laptop though, so will keep these suggestions handy, thank you.

In the meantime somebody else trying win8 on this model might like to try the method evolving in this thread and report back if it's successful in this scenario and propose which posts here are leading to a resolution.