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MS Customer Care Framework RRS feed

  • Question

  • Hi,

    I have a MSDN CD released on May 2006 which has below mentioned softwares

    Biztalk Server 2004
    ISA Server 2004
    Exchange Server 2003
    ISA 2004 SP4
    Customer Care Framework
    Connected Services Framework 2.5
    Host Integration Server 2004
    Identity Integration Server 2003 with SP1
    Office Live Communications Server 2005 SP1
    Office Sharepoint Portal Server 2003
    MOM 2005 with SP1
    Speech Server 2004 R2
    SMS 2003 with SP1
    System Center Data Protection Manager 2006

    Out othese i am trying to install Customer Care Framework and evaluate it. But in the CD i can find only installables for CCF app demos.
    I am not able to find any installables for CCF in the CD. But i can see developer edition for Biztalk server, CMS etc.

    Can anyone provide me how i can install CCF and evaluate?
    Does that CD has any installable for CCF or does it has only demo stuffs?
    Can anyone help me in installing the CCF stuffs from that CD?
    Does all MSDN CDs has installables for all the softwares given in it?

    Is there any place where i can find step by step instruction of installation of CCF

    OR ATLEAST TELL ME WHERE I CAN GET ABOVE INFO?

    thanks in advance,
    Alilai Kannan

    Friday, August 11, 2006 1:15 PM

Answers

  • Hi,

    I don't actually have the physical CD from MSDN, but what we shipped with CCF is just a self extracting executable. You can download an ISO from MSDN, but it should be the same as what you have on your MSDN media.

    When you extract this file, you will find that we shipped MSI's for each component, the sources for the sample applications and we shipped the user documentation.

    In the UserDocuments subfolder for where you extracted the files, you should find a file called "CCF 2005 Developer's Guide.doc". This file has all the instructions and configurations you need to get the product up and running with the sample applications.

    Hope this helps.

    Chad Ray

     

     

    Wednesday, August 16, 2006 7:31 PM
  • The documentation should be included in the file I referenced. Once you extract, there are documentation files in the \installdir\userdocuments folder.
    Tuesday, August 22, 2006 6:18 PM

All replies

  • Hi,

    I don't actually have the physical CD from MSDN, but what we shipped with CCF is just a self extracting executable. You can download an ISO from MSDN, but it should be the same as what you have on your MSDN media.

    When you extract this file, you will find that we shipped MSI's for each component, the sources for the sample applications and we shipped the user documentation.

    In the UserDocuments subfolder for where you extracted the files, you should find a file called "CCF 2005 Developer's Guide.doc". This file has all the instructions and configurations you need to get the product up and running with the sample applications.

    Hope this helps.

    Chad Ray

     

     

    Wednesday, August 16, 2006 7:31 PM
  • I have CCF 2005 Developer's Guide.doc  and  CCF 2005 Deployment Guide.doc

    I can send them to u

    give me ur mail my mail is DavidNHND@yahoo.com

    do u find any  forum  for CCF ?

    Best regards,

    david  

     

    Sunday, August 20, 2006 6:43 AM
  • The documentation should be included in the file I referenced. Once you extract, there are documentation files in the \installdir\userdocuments folder.
    Tuesday, August 22, 2006 6:18 PM
  •  m.dawood wrote:

    I have CCF 2005 Developer's Guide.doc  and  CCF 2005 Deployment Guide.doc

    I can send them to u

    give me ur mail my mail is DavidNHND@yahoo.com

    do u find any  forum  for CCF ?

    Best regards,

    david  

     

    Hi Can you send me CCF 2005 Developer's Guide.doc  and  CCF 2005 Deployment Guide.doc

    My mail ID is sailaja@cashette.com.

    Please do the needful ASAP as I need it very urgently

    Friday, November 3, 2006 5:06 AM
  • Hi,

    Can you send me CCFdeployment and installation guide to my mail id(sailu2612@yahoo.co.in).

    Please do the needful ASAP.

    Thanks in advance.

    Regards,

    Sailaja 

    Monday, November 6, 2006 5:39 AM
  • Hi Chad,
     
    Can you please send me CCF 2005 Developer's Guide.doc and CCF 2005 Deployment Guide.doc
    Please do the needful ASAP as I need it very urgently.
     
    Thanks in advance.
    Sailaja.
    Monday, November 6, 2006 8:31 AM