VPN Gateway intermittent connectivity RRS feed

  • Question

  • We have established the VPN connectivity by using Windows Azure and Our Cisco Router 1800 series and that is always intermittent that mean that after some time the VPN connectivity showing this message

    he connectivity state for the local network site Dbc changed from Connected to Connecting. 1/28/2013 4:22:19 PM

    After that we cannot ping both environment.

    Monday, January 28, 2013 12:32 PM

All replies

  • Hello,

    Thank you for your post.

    I don't think the 1800 is on the supported list but we can take a look?

    How long before it becomes disconnected?

    Is there a device like a firewall in front of the Cisco router?

    Did you use a configuration script from one of the supported devices to configure the VPN?

    The sample scripts are here:

    David Pracht [Microsoft]

    Monday, January 28, 2013 9:45 PM
  • Hello,

    Thank you for posting your question here.


    Unfortunately, that device is not on the list of known compatible devices.

    However, I can offer some suggestions:

    1. Make sure your device is on the latest firmware.

    2. Try initiating some communication from a VM to an on-premises machine.

    3. Confirm that your device meets the Requirements for VPN devices

    Best regards,


    Tuesday, January 29, 2013 12:58 AM
  • Hi sorry for giving the wrong router information it is 3900  

    ISR 39255

    IOS Release 15.2

    Cisco ISR 3925 IOS Release 15.2

    and we donot have any firewall install infront of this router however all recommended ports and vpn configuration is already done. What is happening there that  we succesfully tested the network reachability at both end but after some time the network connectivty is unreachable from both end and the VPN gateway give us the same error

    he connectivity state for the local network site Dbc changed from Connected to Connecting. 1/28/2013 4:22:19 PM

    Tuesday, January 29, 2013 1:06 PM
  • Hello,


    We'll need to investigate this directly with you. Please send me an email to along with the following information:

    1. The title of this post in the subject line

    2. Your first and last name and Live ID

    3. A link to this forum post

    4. Your subscription ID

    5. The VM's info:

    i) VM name (any VM in the VNet)


    iii) OS version of the VM

    iv) Time Zone of the VM


    6. Virtual Network configuration export file from the Portal in XML format.


    7. Name of the affected VNet


    8. Output of the configuration from your Cisco ISR 3925 (show run)




    Tuesday, January 29, 2013 10:07 PM
  • Hi Team,

    I already provided you all all requirements  , could you please update regarding this case.

    Sunday, February 3, 2013 1:12 PM