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How to host MCE application in Agent Desktop? RRS feed

  • General discussion

  • Hello All,

                  Our team has successfully hosted, web application in Agent Desktop. We are facing problem while hosting MCE Application. We want Agent Desktop to be our host application that will call the MCE application residing in it. We have hosted Windows Control of Type  Microsoft.Ccf.Mce.Containers.AIF.MceAifContainer. While configuring the application, in the MCEAIFContainerProperties, in the Action Tab, there are main 4 events:

    • StartWorkUnit
    • UnloadWorkUnit
    • RestartWorkUnit
    • SendExternalEvent

    Wt XML code we should write to start the workUnit in the MCE applicaiton? OR if is there some other way to start the WorkUnit? My concern is starting of WorkUnit from the MCEAIFContainer hosted in the Agent Desktop.

    Right now we are just getting the Container but the Container is not able to invoke the WorkUnit.. Need some help with the issue.

    Tuesday, April 20, 2010 11:56 AM