Elevation service becoming unresponsive and returning error RRS feed

  • Question

  • I've been having some problems with the servers recently. It started with the tile service returning indivual tiles very slowly(1.1min in most cases) sporadically throughout the day. Now I'm having problems on the Elevation service here is the return from the JSON:

    "statusCode":500,"statusDescription":"DEM server did not return tile.","traceId":"d3260ab33ba344f78c89769b7ff20e02|BN20130731||,"

    I'm working in a small area during this development phase and I've been pulling info from this location all day until now. Any news would be great from the Microsoft team. Also,let this service as my first round formal notice of problems using the Elevations service.

    Tuesday, April 8, 2014 7:56 PM


  • There is a known issue in some areas with the elevation service. The development team is aware of this and have been looking into ways to fix this.

    Monday, April 14, 2014 11:43 AM