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Unable to install .NET Framework 3.5 RRS feed

  • Question

  • Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Updat for  .NET wersions 2.0 through 3.5 (KB951847) X86 will not install on my WindowXP.  I need this program so that I can install my HP DJ1512 printer.  Please help as soon as possible.  Thank you,
    Saturday, October 19, 2013 7:11 PM

Answers

  • Please share your install logs as follows:

    Please collect your install logs with this:

    http://aka.ms/vscollect

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

    Saturday, October 19, 2013 11:03 PM
  • Hi lenoraj,

    Please follow these steps:

    1. Download a fresh copy of the standalone installer for .NET Framework 3.5 SP1:

    http://www.microsoft.com/en-in/download/details.aspx?id=25150

    2. Also, clear your %temp% directory and disable your AV software.

    The %temp% directory is a reference to the Temp folder associated with the current user. To clear it, do the following:

    Sign on to your system with the Administrator user account you will use to run the installer. Click the Start Orb and type %temp% in the search box. The search results will show the Temp folder you want. Click on the Temp folder to open it in Windows Explorer, then delete the entire contents.

    3. Run the installer from step 1 As Administrator.

    Note: Just using an administrator account is NOT enough. To activate full privileges, you must right-click the installer, then select Run as administrator.

    If the install fails, provide complete install logs as pvdg42 said.

    Best Regards.


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    Wednesday, October 23, 2013 7:11 AM

All replies

  • Please share your install logs as follows:

    Please collect your install logs with this:

    http://aka.ms/vscollect

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

    Saturday, October 19, 2013 11:03 PM
  • Hi lenoraj,

    Please follow these steps:

    1. Download a fresh copy of the standalone installer for .NET Framework 3.5 SP1:

    http://www.microsoft.com/en-in/download/details.aspx?id=25150

    2. Also, clear your %temp% directory and disable your AV software.

    The %temp% directory is a reference to the Temp folder associated with the current user. To clear it, do the following:

    Sign on to your system with the Administrator user account you will use to run the installer. Click the Start Orb and type %temp% in the search box. The search results will show the Temp folder you want. Click on the Temp folder to open it in Windows Explorer, then delete the entire contents.

    3. Run the installer from step 1 As Administrator.

    Note: Just using an administrator account is NOT enough. To activate full privileges, you must right-click the installer, then select Run as administrator.

    If the install fails, provide complete install logs as pvdg42 said.

    Best Regards.


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    Wednesday, October 23, 2013 7:11 AM