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Installation problem with Sql Server 2017

Question
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*translated* "Not possible to install SQL Server (setup.exe).
Exit code (Decimal): -2068052378Error description: Installation of VS Shell unsuccessful with exit code 1638."
What should I do? I am on Windows 10
Thursday, October 26, 2017 8:24 AM
Answers
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Hi angiePigna,
Exit code 1638 means "Another version of this program is already installed". Based on the error message, there is a newer version of VS Shell installed on your machine.
Many components will cause this problem, in your scenario, please check if you have installed VS Shell 2017, VC++ 2017, VS Shell 2015, VC++ 2015 on your machine, if it is, please uninstall them and install SQL Server 2017 again. After installing SQL Server 2017, then install these VS Shell and VC++ package again.
Best Regards,
Teige
MSDN Community Support
Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.- Proposed as answer by Teige Gao Monday, October 30, 2017 1:49 AM
- Marked as answer by Olaf HelperMVP Saturday, November 4, 2017 6:31 AM
Friday, October 27, 2017 5:12 AM
All replies
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Review the Installation log file for more Details about the cause: View and Read SQL Server Setup Log Files
Olaf Helper
[ Blog] [ Xing] [ MVP]- Edited by Olaf HelperMVP Thursday, October 26, 2017 8:28 AM
Thursday, October 26, 2017 8:28 AM -
I did it and clicked the link at the end of the summary: https://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=14.0.1000.169&EvtType=VCRuntime140_x64%40Install%400x1638
I was redirected to the microsoft home page instead.
So, it was useless :(
- Edited by angiePigna Thursday, October 26, 2017 8:51 AM
Thursday, October 26, 2017 8:49 AM -
Hi angiePigna,
Exit code 1638 means "Another version of this program is already installed". Based on the error message, there is a newer version of VS Shell installed on your machine.
Many components will cause this problem, in your scenario, please check if you have installed VS Shell 2017, VC++ 2017, VS Shell 2015, VC++ 2015 on your machine, if it is, please uninstall them and install SQL Server 2017 again. After installing SQL Server 2017, then install these VS Shell and VC++ package again.
Best Regards,
Teige
MSDN Community Support
Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.- Proposed as answer by Teige Gao Monday, October 30, 2017 1:49 AM
- Marked as answer by Olaf HelperMVP Saturday, November 4, 2017 6:31 AM
Friday, October 27, 2017 5:12 AM