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the customization cannot be run because the solution id in the document does not match the customization RRS feed

  • Question

  • Hi

    I've created Custom Excel Ribbon AddIn using Visual Studio 2012 for Excel 2013, and packaged it using InstallSheild. Everything goes fine and add in finishes install successfully but when I open excel to use or add AddIn I get the error:

    the customization cannot be run because the solution id in the document does not match the customization

    I've googled a lot but there are lot of unanswered posts around this. Any idea? Any help is appreciated. Thanks!

    Monday, September 8, 2014 6:59 PM

All replies

  • Hello,

    Do you see the ribbon controls when you open the host application? Do you get any UI errors? See How to: Show Add-in User Interface Errors for more information.

    Did you try to debug the code?

    Most probably a property or method call in the code generates an exception. Does it make sense? 

    Monday, September 8, 2014 8:14 PM
  • Hi Vishal,

    >>I've created Custom Excel Ribbon AddIn using Visual Studio 2012 for Excel 2013, and packaged it using InstallSheild.<<

    Which kind of Office solution you are developing, application level or document level?

    As far as I know, the solutionId is used by the Visual Studio Tools for Office runtime to uniquely identify
    a document-level solution.

    Would this issues be fixed if you move the solution id in the code or application manifest?

    Did you publish the Office solution in a new computer or the developing one?

    Best regards

    Fei



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    Tuesday, September 9, 2014 8:12 AM
    Moderator
  • Anybody finds the solution, i am also getting the same error for an addins for WORD 2013

    Pushpendra

    Monday, October 31, 2016 7:18 PM