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Cannot logon to Azure FTP RRS feed

  • Question

  • We have been running a trial of an app that utilises Azure FTP storage which has been working well until today. I can no longer access the FTP site through our service, explorer or the portal. It was working fine yesterday and has stopped overnight. I tired restating the web service but this made no difference.

    Thanks

    Simon

    Thursday, October 31, 2013 9:06 AM

Answers

  • They are fixing a issue in that:

    http://www.windowsazure.com/pt-br/support/service-dashboard/


    <p>Thiago Custodio | Software Engineer at BR Soluções Integradas<br/> <a href="http://thiagocustodio.azurewebsites.net" target="_blank">Blog</a><br/> <a href="http://twitter.com/thdotnet" target="_blank">Twitter</a><br/> <a href="http://www.facebook.com/WindowsAzureBrasil" target="_blank">Faça parte da Comunidade Windows Azure Brasil no Facebook</a></p>

    • Marked as answer by Simon Bowyer Thursday, October 31, 2013 2:21 PM
    Thursday, October 31, 2013 11:34 AM
  • Hi,

    Please see: Servicedashboard Windows Azure at http://www.windowsazure.com/nl-nl/support/service-dashboard/

    30 Oct 2013 7:00 PM UTC
    We are aware of an issue being reported regarding Windows Azure Web Sites FTP data access. We are responding to this issue with the highest level of priority. Further updates will be published to keep you apprised of the impact. We apologize for any inconvenience this causes our customers.

    Last update:
    We are narrowing in on the issue with full engineering engagement. Web Site customers are advised to publish content using Web Deploy or Git which are fully functional. For details on using these methods, visit Azure.com and search for "Websites with Webmatrix" or "Publishing with Git". We apologize for any inconvenience this causes our customers and will provide an update at 2pm UTC.

    • Proposed as answer by Cas Bloem Thursday, October 31, 2013 1:18 PM
    • Marked as answer by Simon Bowyer Thursday, October 31, 2013 2:21 PM
    Thursday, October 31, 2013 1:18 PM

All replies

  • They are fixing a issue in that:

    http://www.windowsazure.com/pt-br/support/service-dashboard/


    <p>Thiago Custodio | Software Engineer at BR Soluções Integradas<br/> <a href="http://thiagocustodio.azurewebsites.net" target="_blank">Blog</a><br/> <a href="http://twitter.com/thdotnet" target="_blank">Twitter</a><br/> <a href="http://www.facebook.com/WindowsAzureBrasil" target="_blank">Faça parte da Comunidade Windows Azure Brasil no Facebook</a></p>

    • Marked as answer by Simon Bowyer Thursday, October 31, 2013 2:21 PM
    Thursday, October 31, 2013 11:34 AM
  • Hi,

    Please see: Servicedashboard Windows Azure at http://www.windowsazure.com/nl-nl/support/service-dashboard/

    30 Oct 2013 7:00 PM UTC
    We are aware of an issue being reported regarding Windows Azure Web Sites FTP data access. We are responding to this issue with the highest level of priority. Further updates will be published to keep you apprised of the impact. We apologize for any inconvenience this causes our customers.

    Last update:
    We are narrowing in on the issue with full engineering engagement. Web Site customers are advised to publish content using Web Deploy or Git which are fully functional. For details on using these methods, visit Azure.com and search for "Websites with Webmatrix" or "Publishing with Git". We apologize for any inconvenience this causes our customers and will provide an update at 2pm UTC.

    • Proposed as answer by Cas Bloem Thursday, October 31, 2013 1:18 PM
    • Marked as answer by Simon Bowyer Thursday, October 31, 2013 2:21 PM
    Thursday, October 31, 2013 1:18 PM
  • The team is actively working to resolve this FTP issue.

    In the meantime, you may want to look at the Kudu Diagnostic Console, which gives a convenient way of performing file operations, as well as running commands in your Windows Azure Web Sites.

    Here is a short screencast that shows it in action.

    We apologize for the inconvenience.

    David

    Thursday, October 31, 2013 4:55 PM