w3wp.exe crashes in un-managed code dll for ASP 64 bit Classic web application on IIS 8 and (Windows 8 / Windows Server 2012) machine

Question

User2014345778 posted

Original post is @ http://social.msdn.microsoft.com/Forums/en-US/netfxsetup/thread/c83c7549-483d-4701-a89d-04d4b339b0e0

HI

I am facing issue while trying to run 64 bit web application on IIS 8 and (Windows 8 / Windows Server 2012) in Classic mode. Every time app pool stopped due to w3wp.exe crash.

In IIS manager, I also set "enable 32 bit application" flag to "FALSE" in app pool setting to run 64 bit web application.

Following are some event log messages I am getting. 

Error 1:

 

Error 2: 

 

From Event logs, crash location is not clear so I debugged the web application and try to check the output window of Visual Studio 2012 at that time i found that all the managed code DLLs are loaded properly but when one of Managed code DLL trying to load un-managed code DLL THE w3wp.exe crashes and application pool stopped working.

What works:

1. 32 bit version (Classic mode) of same web application is working on IIS 8 and (Windows 8 / Windows Server 2012) machine.
2. 64 bit desktop application (using same DLLs as 64 bit web application) is also working fine on (Windows 8 / Windows Server 2012) machine.
3. Same 64 bit web application is also working fine on IIS 7 (7.5) on 64 bit Windows 7, Windows Server 2008 R2 Machine.

Can some one please help me out?

Thanks in advance.

After installing Debug Dialog and configuring the crash dump for w3wp.exe I found following.

Below is the report generated by Debug Dialog Crash Dump analysis

Analysis Summary   Type Description Recommendation   Error In w3wp__Hello64__PID__2356__Date__04_08_2013__Time_05_42_51PM__757__Second_Chance_Exception_E0434352.dmp the assembly instruction at KERNELBASE!RaiseException+68 in C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation has caused a CLR Exception on thread 24 with the following error information:     Type:   NOT_FOUND     Message:   NOT_FOUND Please follow up with vendor Microsoft Corporation for problem resolution concerning the following file: C:\Windows\System32\KERNELBASE.dll.   Error In w3wp__Hello64__PID__4452__Date__04_08_2013__Time_05_42_35PM__652__Second_Chance_Exception_E0434352.dmp the assembly instruction at KERNELBASE!RaiseException+68 in C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation has caused a CLR Exception on thread 23 with the following error information:     Type:   NOT_FOUND     Message:   NOT_FOUND Please follow up with vendor Microsoft Corporation for problem resolution concerning the following file: C:\Windows\System32\KERNELBASE.dll.   Error In w3wp__Hello64__PID__3064__Date__04_08_2013__Time_05_42_27PM__320__Second_Chance_Exception_E0434352.dmp the assembly instruction at KERNELBASE!RaiseException+68 in C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation has caused a CLR Exception on thread 24 with the following error information:     Type:   NOT_FOUND     Message:   NOT_FOUND Please follow up with vendor Microsoft Corporation for problem resolution concerning the following file: C:\Windows\System32\KERNELBASE.dll.   Error In w3wp__Hello64__PID__2300__Date__04_08_2013__Time_05_41_52PM__625__Second_Chance_Exception_E0434352.dmp the assembly instruction at KERNELBASE!RaiseException+68 in C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation has caused a CLR Exception on thread 24 with the following error information:     Type:   NOT_FOUND     Message:   NOT_FOUND Please follow up with vendor Microsoft Corporation for problem resolution concerning the following file: C:\Windows\System32\KERNELBASE.dll.   Error In w3wp__Hello64__PID__5088__Date__04_08_2013__Time_05_42_15PM__324__Second_Chance_Exception_E0434352.dmp the assembly instruction at KERNELBASE!RaiseException+68 in C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation has caused a CLR Exception on thread 23 with the following error information:     Type:   NOT_FOUND     Message:   NOT_FOUND Please follow up with vendor Microsoft Corporation for problem resolution concerning the following file: C:\Windows\System32\KERNELBASE.dll.   Information DebugDiag determined that this dump file (w3wp__Hello64__PID__2356__Date__04_08_2013__Time_05_42_51PM__757__Second_Chance_Exception_E0434352.dmp) is a crash dump and did not perform any hang analysis. If you wish to enable combined crash and hang analysis for crash dumps, edit the Globals.asp script (located in the DebugDiag\Scripts\inc folder) and set the g_DoCombinedAnalysis constant to True.     Information DebugDiag determined that this dump file (w3wp__Hello64__PID__4452__Date__04_08_2013__Time_05_42_35PM__652__Second_Chance_Exception_E0434352.dmp) is a crash dump and did not perform any hang analysis. If you wish to enable combined crash and hang analysis for crash dumps, edit the Globals.asp script (located in the DebugDiag\Scripts\inc folder) and set the g_DoCombinedAnalysis constant to True.     Information DebugDiag determined that this dump file (w3wp__Hello64__PID__2300__Date__04_08_2013__Time_05_41_52PM__625__Second_Chance_Exception_E0434352.dmp) is a crash dump and did not perform any hang analysis. If you wish to enable combined crash and hang analysis for crash dumps, edit the Globals.asp script (located in the DebugDiag\Scripts\inc folder) and set the g_DoCombinedAnalysis constant to True.     Information DebugDiag determined that this dump file (w3wp__Hello64__PID__3064__Date__04_08_2013__Time_05_42_27PM__320__Second_Chance_Exception_E0434352.dmp) is a crash dump and did not perform any hang analysis. If you wish to enable combined crash and hang analysis for crash dumps, edit the Globals.asp script (located in the DebugDiag\Scripts\inc folder) and set the g_DoCombinedAnalysis constant to True.     Information DebugDiag determined that this dump file (w3wp__Hello64__PID__5088__Date__04_08_2013__Time_05_42_15PM__324__Second_Chance_Exception_E0434352.dmp) is a crash dump and did not perform any hang analysis. If you wish to enable combined crash and hang analysis for crash dumps, edit the Globals.asp script (located in the DebugDiag\Scripts\inc folder) and set the g_DoCombinedAnalysis constant to True.

Analysis Details       Your browser settings are currently prohibiting this report's scripts from running. This is preventing some features of this analysis report from displaying properly. To enable scripts to run, right-click the security warning above and choose "Allow Blocked Content..." or enable the "Allow active content to run in files on My Computer*" setting on the Advanced tab of your "Internet Options" dialog to avoid being prompted in the future   Table Of Contents w3wp__Hello64__PID__2356__Date__04_08_2013__Time_05_42_51PM__757__Second_Chance_Exception_E0434352.dmp    Faulting Thread    Faulting Module Information    .NET Analysis Report w3wp__Hello64__PID__3064__Date__04_08_2013__Time_05_42_27PM__320__Second_Chance_Exception_E0434352.dmp    Faulting Thread    Faulting Module Information    .NET Analysis Report w3wp__Hello64__PID__2300__Date__04_08_2013__Time_05_41_52PM__625__Second_Chance_Exception_E0434352.dmp    Faulting Thread    Faulting Module Information    .NET Analysis Report w3wp__Hello64__PID__4452__Date__04_08_2013__Time_05_42_35PM__652__Second_Chance_Exception_E0434352.dmp    Faulting Thread    Faulting Module Information    .NET Analysis Report w3wp__Hello64__PID__5088__Date__04_08_2013__Time_05_42_15PM__324__Second_Chance_Exception_E0434352.dmp    Faulting Thread    Faulting Module Information    .NET Analysis Report Report for w3wp__Hello64__PID__2356__Date__04_08_2013__Time_05_42_51PM__757__Second_Chance_Exception_E0434352.dmp   Report for w3wp__Hello64__PID__2356__Date__04_08_2013__Time_05_42_51PM__757__Second_Chance_Exception_E0434352.dmp Type of Analysis Performed   Crash Analysis Machine Name   WIN-F3JRQ2H4RL6 Operating System   Unexpected Number Of Processors   4 Process ID   2356 Process Image   c:\Windows\System32\inetsrv\w3wp.exe System Up-Time   01:41:12 Process Up-Time   00:00:20 Thread 24 - System ID 4544 Entry point   clr!Thread::intermediateThreadProc Create time   4/8/2013 5:42:40 PM Time spent in user mode   0 Days 0:0:1.903 Time spent in kernel mode   0 Days 0:0:0.717   .NET Call Stack Function Full Call Stack Function     Arg 1     Arg 2     Arg 3     Arg 4   Source KERNELBASE!RaiseException+68     000007ff`878b41a0     00000093`8c5bd588     00000093`00000100     00000000`00000000    MSVCR110_CLR0400!_CxxCallCatchBlock+161     00000000`00000000     00000093`8c5be430     00000000`00000000     00000000`00000000    ntdll!RcConsolidateFrames+3     00000093`00000000     00000093`809328d0     00000093`809121c0     00000093`8c5bef60    clr! ?? ::FNODOBFM::`string'+91be4     0000dc81`03dc6aa9     000007ff`00000001     00000093`8c5befc0     00000093`8c5be9f8    clr!COMToCLRWorker+232     0000dc81`03dc6aa9     00000000`00000000     ffffffff`80004000     00000000`00000000    clr!GenericComCallStub+57     00000093`80ddfda8     00000093`ffec49a0     00000000`00000002     00000093`8c5bf010    webengine4!HttpCompletion::ProcessRequestInManagedCode+1cf     00000093`809121c0     00000093`ffec49a0     00000093`ff882b60     00000000`00000000    webengine4!HttpCompletion::ProcessCompletion+5c     00000093`ffec49a0     00000093`8c5bf680     00000093`00000000     00000000`00000000    webengine4!CorThreadPoolWorkitemCallback+24     000007ff`87b7e7b8     00000093`ffec49a0     00000000`00000000     000007ff`897df544    clr!UnManagedPerAppDomainTPCount::DispatchWorkItem+11a     00000000`ffffffff     00000093`8c5bf601     00000093`8c5bf600     00000093`005c5c15    clr!ThreadpoolMgr::ExecuteWorkRequest+4c     00000001`00010004     00000000`00000001     00000000`00000001     00000000`00000000    clr!ThreadpoolMgr::WorkerThreadStart+f3     00000000`00000000     00000000`00000001     00000000`00000001     00000000`00000409    clr!Thread::intermediateThreadProc+7d     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    kernel32!BaseThreadInitThunk+1a     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    ntdll!RtlUserThreadStart+1d     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    Exception Information In w3wp__Hello64__PID__2356__Date__04_08_2013__Time_05_42_51PM__757__Second_Chance_Exception_E0434352.dmp the assembly instruction at KERNELBASE!RaiseException+68 in C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation has caused a CLR Exception on thread 24 with the following error information:     Type:   NOT_FOUND     Message:   NOT_FOUND   Module Information Image Name: C:\Windows\System32\KERNELBASE.dll   Symbol Type: PDB Base address: 0x00000003`00905a4d   Time Stamp: Thu Jul 26 07:57:57 2012 Checksum: 0x00000000`00000000   Comments: COM DLL: False   Company Name: Microsoft Corporation ISAPIExtension: False   File Description: Windows NT BASE API Client DLL ISAPIFilter: False   File Version: 6.2.9200.16384 (win8_rtm.120725-1247) Managed DLL: False   Internal Name: Kernelbase.dll VB DLL: False   Legal Copyright: © Microsoft Corporation. All rights reserved. Loaded Image Name: KERNELBASE.dll   Legal Trademarks: Mapped Image Name:   Original filename: Kernelbase.dll Module name: KERNELBASE   Private Build: Single Threaded: False   Product Name: Microsoft® Windows® Operating System Module Size: 972.00 KBytes   Product Version: 6.2.9200.16384 Symbol File Name: c:\symcache\kernelbase.pdb\65D07C2C66B14DDAB5034A5598125AF12\kernelbase.pdb   Special Build: & Report for w3wp__Hello64__PID__3064__Date__04_08_2013__Time_05_42_27PM__320__Second_Chance_Exception_E0434352.dmp   Report for w3wp__Hello64__PID__3064__Date__04_08_2013__Time_05_42_27PM__320__Second_Chance_Exception_E0434352.dmp Type of Analysis Performed   Crash Analysis Machine Name   WIN-F3JRQ2H4RL6 Operating System   Unexpected Number Of Processors   4 Process ID   3064 Process Image   c:\Windows\System32\inetsrv\w3wp.exe System Up-Time   01:40:40 Process Up-Time   00:00:04 Thread 24 - System ID 1964 Entry point   clr!Thread::intermediateThreadProc Create time   4/8/2013 5:42:23 PM Time spent in user mode   0 Days 0:0:2.74 Time spent in kernel mode   0 Days 0:0:0.499   .NET Call Stack Function Full Call Stack Function     Arg 1     Arg 2     Arg 3     Arg 4   Source KERNELBASE!RaiseException+68     000007ff`878b41a0     0000002a`6f90da48     00000000`00000100     00000000`00000000    MSVCR110_CLR0400!_CxxCallCatchBlock+161     00000000`00000000     0000002a`6f90e8f0     00000000`00000000     00000000`00000000    ntdll!RcConsolidateFrames+3     00000026`00000000     00000026`238da3e0     00000026`238bbdd0     0000002a`6f90f430    clr! ?? ::FNODOBFM::`string'+91be4     0000f63d`a15f7fbb     000007ff`00000001     0000002a`6f90f490     0000002a`6f90eec8    clr!COMToCLRWorker+232     0000f63d`a15f7fbb     00000000`00000000     ffffffff`80004000     00000000`00000000    clr!GenericComCallStub+57     00000026`23defda8     00000026`232649a0     00000000`00000002     0000002a`6f90f4e0    webengine4!HttpCompletion::ProcessRequestInManagedCode+1cf     00000026`238bbdd0     00000026`232649a0     00000026`2389ecc0     00000000`00000000    webengine4!HttpCompletion::ProcessCompletion+5c     00000026`232649a0     0000002a`6f90fb50     0000002a`00000000     00000000`00000000    webengine4!CorThreadPoolWorkitemCallback+24     000007ff`87b7e7b8     00000026`232649a0     00000000`00000000     000007ff`897df544    clr!UnManagedPerAppDomainTPCount::DispatchWorkItem+11a     00000000`ffffffff     0000002a`6f90fb01     0000002a`6f90fb00     00000026`005c1ac2    clr!ThreadpoolMgr::ExecuteWorkRequest+4c     00000001`00010004     00000000`00000001     00000000`00000001     00000000`00000000    clr!ThreadpoolMgr::WorkerThreadStart+f3     00000000`00000000     00000000`00000001     00000000`00000001     00000000`00000409    clr!Thread::intermediateThreadProc+7d     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    kernel32!BaseThreadInitThunk+1a     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    ntdll!RtlUserThreadStart+1d     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    Exception Information In w3wp__Hello64__PID__3064__Date__04_08_2013__Time_05_42_27PM__320__Second_Chance_Exception_E0434352.dmp the assembly instruction at KERNELBASE!RaiseException+68 in C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation has caused a CLR Exception on thread 24 with the following error information:     Type:   NOT_FOUND     Message:   NOT_FOUND   Module Information Image Name: C:\Windows\System32\KERNELBASE.dll   Symbol Type: PDB Base address: 0x00000003`00905a4d   Time Stamp: Thu Jul 26 07:57:57 2012 Checksum: 0x00000000`00000000   Comments: COM DLL: False   Company Name: Microsoft Corporation ISAPIExtension: False   File Description: Windows NT BASE API Client DLL ISAPIFilter: False   File Version: 6.2.9200.16384 (win8_rtm.120725-1247) Managed DLL: False   Internal Name: Kernelbase.dll VB DLL: False   Legal Copyright: © Microsoft Corporation. All rights reserved. Loaded Image Name: KERNELBASE.dll   Legal Trademarks: Mapped Image Name:   Original filename: Kernelbase.dll Module name: KERNELBASE   Private Build: Single Threaded: False   Product Name: Microsoft® Windows® Operating System Module Size: 972.00 KBytes   Product Version: 6.2.9200.16384 Symbol File Name: c:\symcache\kernelbase.pdb\65D07C2C66B14DDAB5034A5598125AF12\kernelbase.pdb   Special Build: & Report for w3wp__Hello64__PID__2300__Date__04_08_2013__Time_05_41_52PM__625__Second_Chance_Exception_E0434352.dmp   Report for w3wp__Hello64__PID__2300__Date__04_08_2013__Time_05_41_52PM__625__Second_Chance_Exception_E0434352.dmp Type of Analysis Performed   Crash Analysis Machine Name   WIN-F3JRQ2H4RL6 Operating System   Unexpected Number Of Processors   4 Process ID   2300 Process Image   c:\Windows\System32\inetsrv\w3wp.exe System Up-Time   01:40:08 Process Up-Time   00:00:30 Thread 24 - System ID 3932 Entry point   clr!Thread::intermediateThreadProc Create time   4/8/2013 5:41:28 PM Time spent in user mode   0 Days 0:0:2.558 Time spent in kernel mode   0 Days 0:0:1.76   .NET Call Stack Function Full Call Stack Function     Arg 1     Arg 2     Arg 3     Arg 4   Source KERNELBASE!RaiseException+68     000007ff`878b41a0     00000044`1b3dd748     00004830`00000100     000007ff`00000006    MSVCR110_CLR0400!_CxxCallCatchBlock+161     00000000`00000000     00000044`1b3de5f0     00000000`00000000     00000000`00000000    ntdll!RcConsolidateFrames+3     00000044`00000000     00000044`1a6c1470     00000044`1a681650     00000044`1b3df140    clr! ?? ::FNODOBFM::`string'+91be4     00004874`44d2d9e4     000007ff`00000001     00000044`1b3df1a0     00000044`1b3debd8    clr!COMToCLRWorker+232     00004874`00000000     00000000`00000000     ffffffff`80004000     00000000`00000000    clr!GenericComCallStub+57     0000003f`cf41fda8     0000003f`cedb49a0     00000000`00000002     00000044`1b3df1f0    webengine4!HttpCompletion::ProcessRequestInManagedCode+1cf     00000044`1a681650     0000003f`cedb49a0     00000044`1a68dfb0     00000000`00000000    webengine4!HttpCompletion::ProcessCompletion+5c     0000003f`cedb49a0     00000044`1b3df860     00000044`00000000     00000000`00000000    webengine4!CorThreadPoolWorkitemCallback+24     000007ff`87b7e7b8     0000003f`cedb49a0     00000000`00000000     000007ff`897df544    clr!UnManagedPerAppDomainTPCount::DispatchWorkItem+11a     00000000`ffffffff     00000044`1b3df801     00000044`1b3df800     00000044`005b450c    clr!ThreadpoolMgr::ExecuteWorkRequest+4c     00000001`00010004     00000000`00000001     00000000`00000001     00000000`00000000    clr!ThreadpoolMgr::WorkerThreadStart+f3     00000000`00000000     00000000`00000001     00000000`00000001     00000000`00000409    clr!Thread::intermediateThreadProc+7d     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    kernel32!BaseThreadInitThunk+1a     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    ntdll!RtlUserThreadStart+1d     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    Exception Information In w3wp__Hello64__PID__2300__Date__04_08_2013__Time_05_41_52PM__625__Second_Chance_Exception_E0434352.dmp the assembly instruction at KERNELBASE!RaiseException+68 in C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation has caused a CLR Exception on thread 24 with the following error information:     Type:   NOT_FOUND     Message:   NOT_FOUND   Module Information Image Name: C:\Windows\System32\KERNELBASE.dll   Symbol Type: PDB Base address: 0x00000003`00905a4d   Time Stamp: Thu Jul 26 07:57:57 2012 Checksum: 0x00000000`00000000   Comments: COM DLL: False   Company Name: Microsoft Corporation ISAPIExtension: False   File Description: Windows NT BASE API Client DLL ISAPIFilter: False   File Version: 6.2.9200.16384 (win8_rtm.120725-1247) Managed DLL: False   Internal Name: Kernelbase.dll VB DLL: False   Legal Copyright: © Microsoft Corporation. All rights reserved. Loaded Image Name: KERNELBASE.dll   Legal Trademarks: Mapped Image Name:   Original filename: Kernelbase.dll Module name: KERNELBASE   Private Build: Single Threaded: False   Product Name: Microsoft® Windows® Operating System Module Size: 972.00 KBytes   Product Version: 6.2.9200.16384 Symbol File Name: c:\symcache\kernelbase.pdb\65D07C2C66B14DDAB5034A5598125AF12\kernelbase.pdb   Special Build: & Report for w3wp__Hello64__PID__4452__Date__04_08_2013__Time_05_42_35PM__652__Second_Chance_Exception_E0434352.dmp   Report for w3wp__Hello64__PID__4452__Date__04_08_2013__Time_05_42_35PM__652__Second_Chance_Exception_E0434352.dmp Type of Analysis Performed   Crash Analysis Machine Name   WIN-F3JRQ2H4RL6 Operating System   Unexpected Number Of Processors   4 Process ID   4452 Process Image   c:\Windows\System32\inetsrv\w3wp.exe System Up-Time   01:40:48 Process Up-Time   00:00:04 Thread 23 - System ID 2712 Entry point   clr!Thread::intermediateThreadProc Create time   4/8/2013 5:42:31 PM Time spent in user mode   0 Days 0:0:2.308 Time spent in kernel mode   0 Days 0:0:0.686   .NET Call Stack Function Full Call Stack Function     Arg 1     Arg 2     Arg 3     Arg 4   Source KERNELBASE!RaiseException+68     000007ff`878b41a0     00000095`003ddb08     00000095`00000100     00000000`00000000    MSVCR110_CLR0400!_CxxCallCatchBlock+161     00000000`00000000     00000095`003de9b0     00000000`00000000     00000000`00000000    ntdll!RcConsolidateFrames+3     00000095`00000000     00000095`00178d90     00000095`00175d50     00000095`003df4e0    clr! ?? ::FNODOBFM::`string'+91be4     000058ab`09e59c4a     000007ff`00000001     00000095`003df540     00000095`003def78    clr!COMToCLRWorker+232     000058ab`09e59c4a     00000000`00000000     ffffffff`80004000     00000000`00000000    clr!GenericComCallStub+57     00000090`b43efda8     00000090`b3de49a0     00000000`00000002     00000095`003df590    webengine4!HttpCompletion::ProcessRequestInManagedCode+1cf     00000095`00175d50     00000090`b3de49a0     00000090`b37d02d0     00000000`00000000    webengine4!HttpCompletion::ProcessCompletion+5c     00000090`b3de49a0     00000095`003dfc00     00000095`00000000     00000000`00000000    webengine4!CorThreadPoolWorkitemCallback+24     000007ff`87b7e7b8     00000090`b3de49a0     00000000`00000000     000007ff`897df544    clr!UnManagedPerAppDomainTPCount::DispatchWorkItem+11a     00000000`ffffffff     00000095`003dfb01     00000095`003dfb00     00000095`005c3be8    clr!ThreadpoolMgr::ExecuteWorkRequest+4c     00000001`00010004     00000000`00000001     00000000`00000001     00000000`00000000    clr!ThreadpoolMgr::WorkerThreadStart+f3     00000000`00000000     00000000`00000001     00000000`00000001     00000000`00000409    clr!Thread::intermediateThreadProc+7d     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    kernel32!BaseThreadInitThunk+1a     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    ntdll!RtlUserThreadStart+1d     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    Exception Information In w3wp__Hello64__PID__4452__Date__04_08_2013__Time_05_42_35PM__652__Second_Chance_Exception_E0434352.dmp the assembly instruction at KERNELBASE!RaiseException+68 in C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation has caused a CLR Exception on thread 23 with the following error information:     Type:   NOT_FOUND     Message:   NOT_FOUND   Module Information Image Name: C:\Windows\System32\KERNELBASE.dll   Symbol Type: PDB Base address: 0x00000003`00905a4d   Time Stamp: Thu Jul 26 07:57:57 2012 Checksum: 0x00000000`00000000   Comments: COM DLL: False   Company Name: Microsoft Corporation ISAPIExtension: False   File Description: Windows NT BASE API Client DLL ISAPIFilter: False   File Version: 6.2.9200.16384 (win8_rtm.120725-1247) Managed DLL: False   Internal Name: Kernelbase.dll VB DLL: False   Legal Copyright: © Microsoft Corporation. All rights reserved. Loaded Image Name: KERNELBASE.dll   Legal Trademarks: Mapped Image Name:   Original filename: Kernelbase.dll Module name: KERNELBASE   Private Build: Single Threaded: False   Product Name: Microsoft® Windows® Operating System Module Size: 972.00 KBytes   Product Version: 6.2.9200.16384 Symbol File Name: c:\symcache\kernelbase.pdb\65D07C2C66B14DDAB5034A5598125AF12\kernelbase.pdb   Special Build: & Report for w3wp__Hello64__PID__5088__Date__04_08_2013__Time_05_42_15PM__324__Second_Chance_Exception_E0434352.dmp   Report for w3wp__Hello64__PID__5088__Date__04_08_2013__Time_05_42_15PM__324__Second_Chance_Exception_E0434352.dmp Type of Analysis Performed   Crash Analysis Machine Name   WIN-F3JRQ2H4RL6 Operating System   Unexpected Number Of Processors   4 Process ID   5088 Process Image   c:\Windows\System32\inetsrv\w3wp.exe System Up-Time   01:40:28 Process Up-Time   00:00:04 Thread 23 - System ID 3052 Entry point   clr!Thread::intermediateThreadProc Create time   4/8/2013 5:42:12 PM Time spent in user mode   0 Days 0:0:2.137 Time spent in kernel mode   0 Days 0:0:0.592   .NET Call Stack Function Full Call Stack Function     Arg 1     Arg 2     Arg 3     Arg 4   Source KERNELBASE!RaiseException+68     000007ff`878b41a0     00000007`de61d9c8     0000bed1`00000100     000007ff`00000006    MSVCR110_CLR0400!_CxxCallCatchBlock+161     00000000`00000000     00000007`de61e870     00000000`00000000     00000000`00000000    ntdll!RcConsolidateFrames+3     00000007`00000000     00000003`9330b1a0     00000007`de6b5d50     00000007`de61f3c0    clr! ?? ::FNODOBFM::`string'+91be4     0000bed6`963beea7     000007ff`00000001     00000007`de61f420     00000007`de61ee58    clr!COMToCLRWorker+232     0000bed6`963beea7     00000000`00000000     ffffffff`80004000     00000000`00000000    clr!GenericComCallStub+57     00000003`93e7fda8     00000003`92ee49a0     00000000`00000002     00000007`de61f470    webengine4!HttpCompletion::ProcessRequestInManagedCode+1cf     00000007`de6b5d50     00000003`92ee49a0     00000003`92650140     00000000`00000000    webengine4!HttpCompletion::ProcessCompletion+5c     00000003`92ee49a0     00000007`de61fae0     00000007`00000000     00000000`00000000    webengine4!CorThreadPoolWorkitemCallback+24     000007ff`87b7e7b8     00000003`92ee49a0     00000000`00000000     000007ff`897df544    clr!UnManagedPerAppDomainTPCount::DispatchWorkItem+11a     00000000`ffffffff     00000007`de61fa01     00000007`de61fa00     00000007`005beea3    clr!ThreadpoolMgr::ExecuteWorkRequest+4c     00000001`00010004     00000000`00000001     00000000`00000001     00000000`00000000    clr!ThreadpoolMgr::WorkerThreadStart+f3     00000000`00000000     00000000`00000001     00000000`00000001     00000000`00000409    clr!Thread::intermediateThreadProc+7d     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    kernel32!BaseThreadInitThunk+1a     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    ntdll!RtlUserThreadStart+1d     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000    Exception Information In w3wp__Hello64__PID__5088__Date__04_08_2013__Time_05_42_15PM__324__Second_Chance_Exception_E0434352.dmp the assembly instruction at KERNELBASE!RaiseException+68 in C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation has caused a CLR Exception on thread 23 with the following error information:     Type:   NOT_FOUND     Message:   NOT_FOUND   Module Information Image Name: C:\Windows\System32\KERNELBASE.dll   Symbol Type: PDB Base address: 0x00000003`00905a4d   Time Stamp: Thu Jul 26 07:57:57 2012 Checksum: 0x00000000`00000000   Comments: COM DLL: False   Company Name: Microsoft Corporation ISAPIExtension: False   File Description: Windows NT BASE API Client DLL ISAPIFilter: False   File Version: 6.2.9200.16384 (win8_rtm.120725-1247) Managed DLL: False   Internal Name: Kernelbase.dll VB DLL: False   Legal Copyright: © Microsoft Corporation. All rights reserved. Loaded Image Name: KERNELBASE.dll   Legal Trademarks: Mapped Image Name:   Original filename: Kernelbase.dll Module name: KERNELBASE   Private Build: Single Threaded: False   Product Name: Microsoft® Windows® Operating System Module Size: 972.00 KBytes   Product Version: 6.2.9200.16384 Symbol File Name: c:\symcache\kernelbase.pdb\65D07C2C66B14DDAB5034A5598125AF12\kernelbase.pdb   Special Build: &

Script Summary   Script Name Status Error Code Error Source Error Description Source Line CrashHangAnalysis.asp Completed

 

Answer 1

User-166373564 posted

Hi,

the assembly instruction at KERNELBASE!RaiseException+68 in C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation has caused a CLR Exception

As the error messages show, KERNELBASE.dll crash your IIS,

You could disable your antivirus software first,  try it again, and check whether it helps you,

At the same time you could also consider the compatibility of your application with Windows 8 / Windows Server 2012, and test your application in other OS;

Moreover, I think you can also get help from Microsoft support (http://support.microsoft.com/) directly,

Microsoft support engineers will evaluate this Crash Analysis seriously, and they will give positive response about this issue,

hope it helps you,

With regards

Answer 2

User2014345778 posted

Thanks a lot for suggestions.

The system (Windows 8/ Windows Server 2012) on which I am trying to run web application do not have any antivirus. So I think this may not be the cause.

About Compatiblity of application, I think application (or binaries) are compatible with (Windows 8/ Windows Server 2012) as 32 bit version of same web application is working fine with IIS 8, also the desktop application (32 bit and 64 bit version) having same Dlls (binaries) is also working fine on machine.

Same web application (64 bit) is working fine on Windows 7 on IIS 7.5

Answer 3

User-166373564 posted

Hi rajveers_cse

You could submit this issue to Microsoft Connect site(https://connect.microsoft.com/),  Microsoft engineers will evaluate this issue seriously,

and they will give positive response to you,

With regards