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Anchor tags to bookmarks within emails not working in Office365 OWA web portal RRS feed

  • Question

  • r years, we've had longer newsletter-style emails which include links throughout the email such as "<a href="#action">please take our action today</>" and then we include "<a id="action" name="action"></a>" in that section of the email.  This works in all email clients we've used for years, including Outlook 2010 and hotmail - including the recent upgrades.
    However, in the Outlook 365 web portal, it converts the href anchor tags to plain text, appearing as "[#action]please take our action today" in both the "preview panel" as well as when you double click the message to open in a new window.  
    Fascinatingly, this same email will both view fine when viewed from the Outlook 2010 desktop AND when you forward this message from the web portal, it shows fine in the Compose window.
    And recipients of that message can of course see and use the bookmark anchor links properly.

    We upgraded about a month ago to the latest version of Office 365.  We are using an Office 365 Enterprise E1 for Exchange license.

    This behavior happens consistently on Macs and PC browsers, in IE, Chrome, Mozilla, Safari.
    Help!
    Thursday, June 13, 2013 10:16 PM

All replies

  • r years, we've had longer newsletter-style emails which include links throughout the email such as "<a href="#action">please take our action today</>" and then we include "<a id="action" name="action"></a>" in that section of the email.  This works in all email clients we've used for years, including Outlook 2010 and hotmail - including the recent upgrades.
    However, in the Outlook 365 web portal, it converts the href anchor tags to plain text, appearing as "[#action]please take our action today" in both the "preview panel" as well as when you double click the message to open in a new window.  
    Fascinatingly, this same email will both view fine when viewed from the Outlook 2010 desktop AND when you forward this message from the web portal, it shows fine in the Compose window.
    And recipients of that message can of course see and use the bookmark anchor links properly.

    We upgraded about a month ago to the latest version of Office 365.  We are using an Office 365 Enterprise E1 for Exchange license.

    This behavior happens consistently on Macs and PC browsers, in IE, Chrome, Mozilla, Safari.
    Help!
    This issue still occurs in Exchange 2013 CU3 Version 15.0 (Build 775.38).
    Friday, May 9, 2014 10:07 AM