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How to pass certification for app that working with the external service, available only from some countries? RRS feed

  • Question

  • Hello Dear All,

    We have a problem with a certification because of our app is working only in Austria, Luxembourg, Germany  countries. As I understand the Microsoft can't test the app from these countries and get the error during the logging in with test credentials. Microsoft says that we broke the 5.1 Application Reliability rule.

    To avoid this errors Microsoft propose to us to record the video where we can see how the app works. We did this video and attach the link with the XAP file submition. But still we have a failed certification process with 5.1 Application Reliability rule.

    What is the steps to resolve this problem? We have all, XAP file submited and described, and also the link to the video attached.

     
    Monday, September 16, 2013 7:38 AM

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