Thanks for reaching out and sorry for your experience. Do you have a support plan so that you can create a support ticket? If not, please send us an email at Azcommunity@microsoft.com with your Azure subscription ID and URL of this thread? We are willing
to help you enable one and help you check internally.
Regards,
Yutong
Proposed as answer byEva PardiTuesday, November 19, 2019 12:37 PM