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Loss the "Deleted Items" folder on Exchange 2007 WEB interface and any Outlook with any version. RRS feed

  • Question

  • Hi, 

    My client had lost his "Deleted Item" folder in his outlook, and I try to used the WEB interface to help to check, also can't find out the "Deleted Item" folder.

    Then we're try to used outlook 2003,2007 and 2013 also can't find that.

    Could you mind let me know any solution we can solve this problem with my client?

    Thanks 

    Friday, August 1, 2014 12:48 AM

All replies

  • I believe the Deleted Items folder was just hidden from view, as I don't think a user can delete their Deleted Items folder. Here's a KB for the fix: Contacts or other default folder hidden, but shortcut works with Open in New Window Article ID: 924226 (http://support.microsoft.com/?scid=kb%3Ben-us%3B924226&x=12&y=12). In short, you need to change the PR_ATTR_HIDDEN value for the hidden folder, which in your case is the Deleted Items folder.
    Friday, August 29, 2014 7:26 PM