Bluetooth issue with WINDOWS RT

Question

Hello

I created an application to cmmunicate with a tool that supports SPP Bluetooth protocol. With a WINDOWS 8.1 Pro tablet or PC, I can connect without any problem. But it doesn't work at all with a WINDOWS RT 8.1 Tablet.

Does someone have the same issue?

In advance thank you for your help

This is the link I used to create the connection: http://msdn.microsoft.com/fr-FR/library/windows/apps/dn264586

http://msdn.microsoft.com/fr-FR/library/windows/apps/dn263090

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Ceriboo

Answer 1

Does the problem occur on all RT tablets, or is there a specific tablet that is having the problem?  Have you checked the services and event logs to ensure that BT is enabled and working properly?

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Matt Small - Microsoft Escalation Engineer - Forum Moderator
If my reply answers your question, please mark this post as answered.

NOTE: If I ask for code, please provide something that I can drop directly into a project and run (including XAML), or an actual application project. I'm trying to help a lot of people, so I don't have time to figure out weird snippets with undefined objects and unknown namespaces.

Answer 2

Hello all the rt tablet have the issue. I have made the test. I Can connect the device from the bt menu. But o cant from my app

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Ceriboo

Answer 3

Since there's not a code issue, I recommend that you open a support case for investigation into this problem.

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Matt Small - Microsoft Escalation Engineer - Forum Moderator
If my reply answers your question, please mark this post as answered.

NOTE: If I ask for code, please provide something that I can drop directly into a project and run (including XAML), or an actual application project. I'm trying to help a lot of people, so I don't have time to figure out weird snippets with undefined objects and unknown namespaces.

Answer 4

Can You give me a Link please?

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Ceriboo

Answer 5

To open a support incident visit the URL: http://aka.ms/storesupport with your developer account. You may have support incidents already included in your account 

• In the "App development" section find the link called "Developer Tools"

• Click that link and then it will ask you to choose the support type. To reach the correct support team choose the following: 
  

• Problem Type: “Technical support for Windows Store and Windows Phone app development” 
  Category: “appropriate category" 
  Once you do that, there should be an option that lets you “Request a call”/     “Start Email”

Answer 6

Done. Thank You!!!

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Ceriboo

Answer 7

Hi,if you have opened a support case,could you tell me which the case number?

Answer 8

tel:[phone]

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Ceriboo

Answer 9

Thanks for your reply