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Issues with .NET Framework RRS feed

  • Question

  • Cannot download the .NET Framework for Curse Voice. Their support told me to ask here but I don't really know what to do.

    My problem is the same as this person that asked a question http://social.msdn.microsoft.com/Forums/vstudio/en-US/9f3e6515-32ce-4163-8496-8d7835de2a55/issues-installing-net-40?forum=netfxsetup

    Unfortunately I didn't really understand the instructions to fix the problem. Like what is %temp% ? I tried looking for it in my computer and there are so many from different programs.

    Wednesday, April 23, 2014 10:09 PM

All replies

  • Hi Jeffkim8,

    You said your problem was the same as the link. It means your OS is windows 7 and you want to install .net framwork 4.0. If not, please give me more information about your issue.

    Then when you installed .net framework 4.0, you get the error message below.

    Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation.

    The error code is a generic summary error. I need the complete installation log to analyza your issue.

    Also, you could follow these steps to reinstall .net framwork 4.0 to see if it helps.

    1. Download a fresh copy of the standalone installer for .NET Framework 4.0:
    http://www.microsoft.com/en-hk/download/details.aspx?id=17718

    2. Update your windows, clear your %temp% directory and disable your AV software.

    Click win + R, it will open "Run" windows. You type "%temp%" and  click "OK" button. It will open temp folder.

    3. Run the installer from step 1 As Administrator.

    If the installation fails, provide complete installation logs as follows:

    Please collect your installation logs with this:

    http://aka.ms/vscollect

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload the file to

    https://skydrive.live.com/ and share the link here.

    Regards.


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    Friday, April 25, 2014 2:46 AM
  • So it still didn't download. I downloaded the vscollect program but I don't see the vslogs.cab in the %temp% directory. Also I can't seem to open up the directory in the onedrive to upload said file.
    Monday, April 28, 2014 4:47 AM
  • Hi Jeffkim8,

    >>So it still didn't download.

    Could you download the standalone installer fron the link below?

    http://www.microsoft.com/en-hk/download/details.aspx?id=17718

    If not, what error did you encounter when you downloaded it? Have you tried using another computer to download it? Then copy the installer to your computer.

    >>I downloaded the vscollect program but I don't see the vslogs.cab in the %temp% directory.

    In the %temp% folder, did you find a file named "Microsoft .NET Framework 4 Setup_20140417_115402703.html"? You could only upload the file.

    >>Also I can't seem to open up the directory in the onedrive to upload said file.

    What did you mean? Can you open the link:https://skydrive.live.com/Please give me more information. It will be better if you can share some screenshots.

    Regards.


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    Monday, April 28, 2014 8:03 AM