SharePoint Rich Text Editor not working in Firefox and Chrome RRS feed

  • Question

  • I used a SharePoint Rich Text Editor in a visual web part ,it works fine in Internet Explorer but when i open the same visual web part page in other browsers it does not work and showing only the rectangular box and link(Click for help about adding HTML formatting.).Find below the Screen shots of the same web part page in different browsers.

    IE Browser Screen Shot:

    Firefox Browser Screen Shot:

    Chrome Browser Screen Shot

    How i used Rich Text Editor:

    First i registered the sharepoint rich text box in visual web part .ascx file as below.

    <%@ Register Assembly="Microsoft.SharePoint, Version=, Culture=neutral, PublicKeyToken=71e9bce111e9429c" Namespace="Microsoft.SharePoint.WebControls" TagPrefix="RichTextEditor" %>

    Then i used the rich text editor as below

    <RichTextEditor:InputFormTextBox Style="width: 70%; height: 120px;" ID="txtBoxDescription" Enabled="false" TextMode="MultiLine" Rows="9" RichTextMode="FullHTML" RichText="true" MaxLength="8000" runat="server">  


    Internet Explorer Version:  IE 9 (9.0.8112.16421)

    Firefox Version: Firefox 23.0 or greater version

    Google Chrome Version:  29.0.1547.66

    Quick help will be highly appreciated.

    Friday, September 20, 2013 7:14 AM


All replies

  • Hi Mohammad, 

    The RichTextEditor is only supported in IE browsers. Please see this similar thread:

    For reference, see this post on the SharePoint blog, here:


    An example of functionality that is available in a more limited form would be our "rich text" fields.  In our current release, SharePoint provides a rich text editor with an easy to use rich text toolbar.  To do so, we took advantage of some IE-specific functionality available at the time.  Unfortunately, we weren't able to find room in our schedule for the new version to convert our rich text toolbar to use a more cross-browser compatible technology.  So instead, we're letting end users type in "safe" HTML tags in the rich text fields to achieve the same rich text effects.


    Regards, Matthew
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    Friday, September 20, 2013 9:23 AM
  • What if the users are not developers and do not know HTML tags? How do you suppose they enter properly formatted data? Not everyone can afford to have a team of developers on staff or bring in consultants. I am seeing this same issue happening in a few installs of IE11. Not all of our users with IE11 are experiencing this issue, but a few are and all users are on the same version of the browser.
    Wednesday, January 13, 2016 6:18 PM