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Cannot RDP to Win12 VM RRS feed

Answers

  • Try using; PowerShell to force start the virtual machine.

    https://msdn.microsoft.com/en-us/library/azure/dn495226.aspx

    You won’t lose data while restarting the VM.

    Maybe you can resize the instance of the virtual machine, making it larger. If it does not work,

    You could resize the VM as per your requirement and to the available VM size, kindly refer the link below for more details on this:
    https://msdn.microsoft.com/en-us/library/dn168976(v=nav.70).aspx 

    You can delete and recreate the virtual machine. When you delete the virtual machine, please detach the data disk from the virtual machine.

    Important:  Things to know when the VM is shutdown (deallocated):

    By stopping (deallocating) a VM, you not only stop the VM’s OS, you also free up the hardware and network resources Azure previously provisioned for it (a process called deallocation). 

    Unless you configured static addresses, you also release the internal DIP address, as well as the public VIP address (if no other VMs are using the public VIP, as the VIP is assigned to the cloud service and not directly to the virtual machine). When you restart the VM, it will then pick up a new public VIP (if it is not joining a cloud service that already has one) as well as a new DIP. 

    The VM’s OS and data disks remain intact in Azure storage and can be used to restart the VM later. However, the temporary (scratch) disk associated with the VM is released and any data on that disk could be lost.

    Troubleshoot Remote Desktop connections to an Azure virtual machine

    Unable to RDP to Azure VM Scenarios

    For more information related Remote Desktop connections issues; Click here

    ------------------------------------------------------------------------------------------

    Do click on "Mark as Answer" on the post that helps you, this can be beneficial to other community members.


    Thursday, November 16, 2017 7:18 PM

All replies

  • Try using; PowerShell to force start the virtual machine.

    https://msdn.microsoft.com/en-us/library/azure/dn495226.aspx

    You won’t lose data while restarting the VM.

    Maybe you can resize the instance of the virtual machine, making it larger. If it does not work,

    You could resize the VM as per your requirement and to the available VM size, kindly refer the link below for more details on this:
    https://msdn.microsoft.com/en-us/library/dn168976(v=nav.70).aspx 

    You can delete and recreate the virtual machine. When you delete the virtual machine, please detach the data disk from the virtual machine.

    Important:  Things to know when the VM is shutdown (deallocated):

    By stopping (deallocating) a VM, you not only stop the VM’s OS, you also free up the hardware and network resources Azure previously provisioned for it (a process called deallocation). 

    Unless you configured static addresses, you also release the internal DIP address, as well as the public VIP address (if no other VMs are using the public VIP, as the VIP is assigned to the cloud service and not directly to the virtual machine). When you restart the VM, it will then pick up a new public VIP (if it is not joining a cloud service that already has one) as well as a new DIP. 

    The VM’s OS and data disks remain intact in Azure storage and can be used to restart the VM later. However, the temporary (scratch) disk associated with the VM is released and any data on that disk could be lost.

    Troubleshoot Remote Desktop connections to an Azure virtual machine

    Unable to RDP to Azure VM Scenarios

    For more information related Remote Desktop connections issues; Click here

    ------------------------------------------------------------------------------------------

    Do click on "Mark as Answer" on the post that helps you, this can be beneficial to other community members.


    Thursday, November 16, 2017 7:18 PM
  • Redeploying the VM will not cause you to lose any data. Redeploy simply moves the VM to a new host node. 

    1) How long after you connect to the VM do you lose connection? 

    2) How long has this been happening?

    3) Has this VM ever worked properly? If yes, what has changed? 

    4) If you check the boot diagnostics tab in the VM blade what do you see? 

    Thanks in advance, 

    -Micah

    Thursday, November 16, 2017 7:18 PM
    Moderator