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Cannot upgrade to 8.1 from 8.0 RRS feed

  • Question

  • Folks, apologies. This is the wrong forum but I cannot find a proper one to put this question. ( Never had to contact support or the user community before).

    I am unable to upgrade to win 10 since my machine has never been able to upgrade to win 8.1  I am therefore still stuck on Win 8.

    The upgrade runs to the very end and then aborts and puts the win 8 installation back. The obscure errror seems to suggest a driver problem but no one seems to know.  I have tried to upgrade about 6 times but to no avail, it always dies at the very end and resintsall win 8.0.  In the end I simply gave up.

    The machine is modern, late intel processor and has 64GB of memory. Can someone pls tell me where I should pose this qeustion as I am aware that this is the incorrect place for it.

    Ever so many thanks

    Albert

    Monday, August 10, 2015 6:16 PM

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