locked
Error on Windows 8 but not on Windows 8.1 RRS feed

  • Question

  • I have a app built for Windows 8. It is still not updated for Windows 8.1

    It gives following error on Windows 8.

    On Windows 8.1 it runs fine without any issues.

    Error HRESULT E_FAIL has been returned from a call to a COM component.

    Please see screenshot below and event log.

    I repeat, app works flawlessly on Windows 8.1.

    Thanks in advance for all the help.

    Here is the Event Log:

    Event Description:

    Application: TodoPrime.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Exception
    Stack:
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
       at System.Threading.ThreadPoolWorkQueue.Dispatch()

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name=".NET Runtime" /> 
      <EventID Qualifiers="0">1026</EventID> 
      <Level>2</Level> 
      <Task>0</Task> 
      <Keywords>0x80000000000000</Keywords> 
      <TimeCreated SystemTime="2014-01-30T23:03:34.000000000Z" /> 
      <EventRecordID>3203</EventRecordID> 
      <Channel>Application</Channel> 
      <Computer>WIN-OLKBOER0BEU</Computer> 
      <Security /> 
      </System>
    - <EventData>
      <Data>Application: TodoPrime.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Exception Stack: at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch()</Data> 
      </EventData>
      </Event>

    Event Description:

    Faulting application name: TodoPrime.exe, version: 1.0.0.0, time stamp: 0x52e07e0e
    Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ab2d
    Exception code: 0xe0434352
    Fault offset: 0x00000000000189cc
    Faulting process id: 0xe28
    Faulting application start time: 0x01cf1e0f7dfc708d
    Faulting application path: C:\Program Files\WindowsApps\28251VinodShinde.To-DoPrime_1.17.0.32_x64__m4hs2z1tqny7y\TodoPrime.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: bddf9709-8a02-11e3-b31c-0c84dcd7be5b
    Faulting package full name: 28251VinodShinde.To-DoPrime_1.17.0.32_x64__m4hs2z1tqny7y
    Faulting package-relative application ID: App

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Application Error" /> 
      <EventID Qualifiers="0">1000</EventID> 
      <Level>2</Level> 
      <Task>100</Task> 
      <Keywords>0x80000000000000</Keywords> 
      <TimeCreated SystemTime="2014-01-30T23:03:34.000000000Z" /> 
      <EventRecordID>3204</EventRecordID> 
      <Channel>Application</Channel> 
      <Computer>WIN-OLKBOER0BEU</Computer> 
      <Security /> 
      </System>
    - <EventData>
      <Data>TodoPrime.exe</Data> 
      <Data>1.0.0.0</Data> 
      <Data>52e07e0e</Data> 
      <Data>KERNELBASE.dll</Data> 
      <Data>6.2.9200.16384</Data> 
      <Data>5010ab2d</Data> 
      <Data>e0434352</Data> 
      <Data>00000000000189cc</Data> 
      <Data>e28</Data> 
      <Data>01cf1e0f7dfc708d</Data> 
      <Data>C:\Program Files\WindowsApps\28251VinodShinde.To-DoPrime_1.17.0.32_x64__m4hs2z1tqny7y\TodoPrime.exe</Data> 
      <Data>C:\Windows\system32\KERNELBASE.dll</Data> 
      <Data>bddf9709-8a02-11e3-b31c-0c84dcd7be5b</Data> 
      <Data>28251VinodShinde.To-DoPrime_1.17.0.32_x64__m4hs2z1tqny7y</Data> 
      <Data>App</Data> 
      </EventData>
      </Event>

    Event Description: App 28251VinodShinde.To-DoPrime_m4hs2z1tqny7y!App did not launch within its allotted time.

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" /> 
      <EventID>2486</EventID> 
      <Version>0</Version> 
      <Level>2</Level> 
      <Task>2414</Task> 
      <Opcode>0</Opcode> 
      <Keywords>0x2000000000000042</Keywords> 
      <TimeCreated SystemTime="2014-01-30T23:03:46.397840900Z" /> 
      <EventRecordID>3206</EventRecordID> 
      <Correlation /> 
      <Execution ProcessID="1804" ThreadID="2424" /> 
      <Channel>Application</Channel> 
      <Computer>WIN-OLKBOER0BEU</Computer> 
      <Security UserID="S-1-5-21-3979123710-1947716796-1578032696-1001" /> 
      </System>
    - <EventData>
      <Data Name="ApplicationId">28251VinodShinde.To-DoPrime_m4hs2z1tqny7y!App</Data> 
      </EventData>
      </Event>


    Thanks, Vinod Shinde

    Thursday, January 30, 2014 11:41 PM

All replies

  • It seems like the app did not seem to launch within its allotted time? That's the only thing that stands out from your post above. What are you doing during app launch?

    Windows Store Developer Solutions, follow us on Twitter: @WSDevSol|| Want more solutions? See our blog

    Friday, January 31, 2014 1:17 AM
    Moderator