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Debug Diag - CrashDump Help RRS feed

  • Question

  • Hi All,

    We have a software in which there is a reporting module which runs an add in called T1.E1.XL1.App.exe. The add in crashes when I run under the user account but it runs successfully under the admin account. I ran the debugdiag on the machine and found some exceptions below. One of them relates to security access, any help will be great.

    ***********************

    *  EXCEPTION DETAILS  *
    ***********************

    DetailID = 1
    Count:    1
    Type:     System.Object[]
    Message:  NOT_FOUND
    Type:     NOT_FOUND
    Message:  NOT_FOUND
    Stack:    
    [HelperMethodFrame]
    System.IO.Path.SafeSetStackPointerValue(Char*, Int32, Char)
    System.IO.Path.NormalizePathFast(System.String, Boolean)
    System.IO.Path.NormalizePath(System.String, Boolean)
    System.IO.Path.GetFullPathInternal(System.String)
    System.IO.File.Delete(System.String)
    T1.E1.XL1.App.SplashScreen.mStartXLOne()*** ERROR: Module load completed but symbols could not be loaded for C:\Program Files (x86)\T1\XLOne Ci\t1.e1.xl1.app.exe
    T1.E1.XL1.App.SplashScreen.SplashScreen_Load(System.Object, System.EventArgs)
    System.Windows.Forms.Form.OnLoad(System.EventArgs)*** WARNING: Unable to verify checksum for C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\d0b377ffae73bd918c6e1e857f0086ab\System.Windows.Forms.ni.dll
    Module load completed but symbols could not be loaded for C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\d0b377ffae73bd918c6e1e857f0086ab\System.Windows.Forms.ni.dll
    System.Windows.Forms.Form.OnCreateControl()
    System.Windows.Forms.Control.CreateControl(Boolean)
    System.Windows.Forms.Control.CreateControl()
    System.Windows.Forms.Control.WmShowWindow(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef)
    [InlinedCallFrame]
    System.Windows.Forms.ContainerControl.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Form.WmShowWindow(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Form.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control+ControlNativeWindow.OnMessage(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control+ControlNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
    [NDirectMethodFrameStandalone]
    System.Windows.Forms.Control.SetVisibleCore(Boolean)
    System.Windows.Forms.Form.SetVisibleCore(Boolean)
    System.Windows.Forms.Control.set_Visible(Boolean)
    System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
    System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
    System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
    T1.E1.XL1.App.SplashScreen.Main()
    [GCFrame]
    DetailID = 2
    Count:    1
    Type:     System.Security.Permissions.FileIOAccess
    Message:  NOT_FOUND
    Type:     NOT_FOUND
    Message:  NOT_FOUND
    Stack:    
    [HelperMethodFrame]
    System.IO.__Error.WinIOError(Int32, System.String)
    System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean)
    System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions)
    System.IO.StreamWriter.CreateFile(System.String, Boolean)
    System.IO.StreamWriter..ctor(System.String, Boolean, System.Text.Encoding, Int32)
    System.IO.StreamWriter..ctor(System.String, Boolean)
    System.IO.File.CreateText(System.String)
    T1.E1.XL1.App.SplashScreen+ExcelConfigHelper.DoCreateConfigFile()
    T1.E1.XL1.App.SplashScreen.mStartXLOne()
    T1.E1.XL1.App.SplashScreen.SplashScreen_Load(System.Object, System.EventArgs)
    System.Windows.Forms.Form.OnLoad(System.EventArgs)
    System.Windows.Forms.Form.OnCreateControl()
    System.Windows.Forms.Control.CreateControl(Boolean)
    System.Windows.Forms.Control.CreateControl()
    System.Windows.Forms.Control.WmShowWindow(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef)
    [InlinedCallFrame]
    System.Windows.Forms.ContainerControl.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Form.WmShowWindow(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Form.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control+ControlNativeWindow.OnMessage(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control+ControlNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
    [NDirectMethodFrameStandalone]
    System.Windows.Forms.Control.SetVisibleCore(Boolean)
    System.Windows.Forms.Form.SetVisibleCore(Boolean)
    System.Windows.Forms.Control.set_Visible(Boolean)
    System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
    System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
    System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
    T1.E1.XL1.App.SplashScreen.Main()
    [GCFrame]
    DetailID = 3
    Count:    2
    Exception #:  0XE06D7363
    Stack:        
    DetailID = 4
    Count:    1
    Type:     System.Reflection.TargetInvocationException
    Message:  Exception has been thrown by the target of an invocation.
    Type:     System.Runtime.InteropServices.COMException
    Message:  Cannot run the macro 'DoStartup'. The macro may not be available in this workbook or all macros may be disabled.
    Stack:    
    [GCFrame]
    [GCFrame]
    [HelperMethodFrame_PROTECTOBJ]
    System.RuntimeType.InvokeMember(System.String, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object, System.Object[], System.Reflection.ParameterModifier[], System.Globalization.CultureInfo, System.String[])
    Microsoft.VisualBasic.CompilerServices.VBBinder.InvokeMember(System.String, System.Reflection.BindingFlags, System.Type, System.Reflection.IReflect, System.Object, System.Object[], System.String[])
    Microsoft.VisualBasic.CompilerServices.LateBinding.InternalLateCall(System.Object, System.Type, System.String, System.Object[], System.String[], Boolean[], Boolean)
    Microsoft.VisualBasic.CompilerServices.NewLateBinding.LateCall(System.Object, System.Type, System.String, System.Object[], System.String[], System.Type[], Boolean[], Boolean)
    T1.E1.XL1.App.SplashScreen.mStartXLOne()
    T1.E1.XL1.App.SplashScreen.SplashScreen_Load(System.Object, System.EventArgs)
    System.Windows.Forms.Form.OnLoad(System.EventArgs)
    System.Windows.Forms.Form.OnCreateControl()
    System.Windows.Forms.Control.CreateControl(Boolean)
    System.Windows.Forms.Control.CreateControl()
    System.Windows.Forms.Control.WmShowWindow(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef)
    [InlinedCallFrame]
    System.Windows.Forms.ContainerControl.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Form.WmShowWindow(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Form.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control+ControlNativeWindow.OnMessage(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control+ControlNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
    [NDirectMethodFrameStandalone]
    System.Windows.Forms.Control.SetVisibleCore(Boolean)
    System.Windows.Forms.Form.SetVisibleCore(Boolean)
    System.Windows.Forms.Control.set_Visible(Boolean)
    System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
    System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
    System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
    T1.E1.XL1.App.SplashScreen.Main()
    [GCFrame]
    DetailID = 5
    Count:    1
    Type:     System.Runtime.InteropServices.COMException
    Message:  Cannot run the macro 'DoStartup'. The macro may not be available in this workbook or all macros may be disabled.
    Stack:    
    [HelperMethodFrame]
    Microsoft.VisualBasic.CompilerServices.LateBinding.InternalLateCall(System.Object, System.Type, System.String, System.Object[], System.String[], Boolean[], Boolean)
    Microsoft.VisualBasic.CompilerServices.NewLateBinding.LateCall(System.Object, System.Type, System.String, System.Object[], System.String[], System.Type[], Boolean[], Boolean)
    T1.E1.XL1.App.SplashScreen.mStartXLOne()
    T1.E1.XL1.App.SplashScreen.SplashScreen_Load(System.Object, System.EventArgs)
    System.Windows.Forms.Form.OnLoad(System.EventArgs)
    System.Windows.Forms.Form.OnCreateControl()
    System.Windows.Forms.Control.CreateControl(Boolean)
    System.Windows.Forms.Control.CreateControl()
    System.Windows.Forms.Control.WmShowWindow(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef)
    [InlinedCallFrame]
    System.Windows.Forms.ContainerControl.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Form.WmShowWindow(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Form.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control+ControlNativeWindow.OnMessage(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.Control+ControlNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
    System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
    [NDirectMethodFrameStandalone]
    System.Windows.Forms.Control.SetVisibleCore(Boolean)
    System.Windows.Forms.Form.SetVisibleCore(Boolean)
    System.Windows.Forms.Control.set_Visible(Boolean)
    System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
    System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
    System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
    T1.E1.XL1.App.SplashScreen.Main()
    [GCFrame]





    ***********************
    *  EXCEPTION SUMMARY  *
    ***********************

    |-----------------------------------------------------|
    | Count | Exception                                   |
    |-----------------------------------------------------|
    | 2     | 0XE06D7363                                  |
    | 1     | System.Security.Permissions.FileIOAccess    |
    | 1     | System.Object[]                             |
    | 1     | System.Reflection.TargetInvocationException |
    | 1     | System.Runtime.InteropServices.COMException |
    |-----------------------------------------------------|
    Debugging Overhead Cost:
    Total Elapsed Ticks = 13859 (100%)
    Total Ticks Spent in Debugger Engine = 62 (0%)
    Total Ticks Spent in Crash Rule Script = 704 (5%)

    Monday, March 4, 2019 11:23 PM