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MSDN Product Keys down? RRS feed

  • Question

  • I'm unable to access my subscription product keys, anytime I try to access any sort of key link I just get:

        An Error Has Occurred

         There was an unexpected error while retrieving your benefit data and we cannot process your request.

         You can try to:

    Other subscription areas are working, just not product key.  Is anyone else having this problem?

    Tuesday, July 12, 2011 2:09 PM

Answers

All replies

  • I'm not having any issues Preo.  Is it still occurring?  If so, Are you getting a Reference ID, and could you share it?

    Thanks,
    Mike 


    MSDN and TechNet Subscriptions Support
    Read the Subscriptions Blog!
    Tuesday, July 12, 2011 3:19 PM
    Moderator
  • The product keys are coming up now... server must be fixed.  Thanks!
    Tuesday, July 12, 2011 3:53 PM
  • I am getting the same error today anyone else?

     

    regards

    Friday, July 22, 2011 12:03 AM
  • I am too Screegie.

    Error number changes each time I try.

    Friday, July 22, 2011 1:12 AM
  • Yup. i see it too.

    Somethings up. or down :)

     

    Friday, July 22, 2011 1:12 AM
  • Thanks I was starting to get really nervous
    Friday, July 22, 2011 1:30 AM
  • Good Morning everyone,

    If people are still seeing issues, please reply back here and provide the Reference ID if you see one.  

    We're still investigating but aren't able to reproduce any issues on our end.

    Thanks,

    Mike 


    MSDN and TechNet Subscriptions Support
    Read the Subscriptions Blog!
    Friday, July 22, 2011 11:16 AM
    Moderator