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Account Details Push RRS feed

  • Question

  • I changed the email address for my MS personal account.

    The MVA profile page still displays the old email.

    I deleted the subscriptions to TechNet Flash and MSDN Flash from the MS personal account profile (they were linked to the old email address). When I try to recreate the subscriptions the pages have prepopulated the email field with the old email address. When I change the email address and submit the form it loads a white page that never progresses. No subscription is created.

    How do I push the change of details from the MS personal account management to each of the associated sites? I just want to move my history from one email address to another.

    Monday, August 14, 2017 1:16 AM

All replies

  • I changed the email address for my MS personal account.

    The MVA profile page still displays the old email.

    I deleted the subscriptions to TechNet Flash and MSDN Flash from the MS personal account profile (they were linked to the old email address). When I try to recreate the subscriptions the pages have prepopulated the email field with the old email address. When I change the email address and submit the form it loads a white page that never progresses. No subscription is created.

    How do I push the change of details from the MS personal account management to each of the associated sites? I just want to move my history from one email address to another.

    Dear David,

    This section is for Visual Studio Subscription (formerly MSDN) related queries and feedback. Please post your query in the relevant section.

    Thanks,
    prathaprabhu


    If my reply is useful please mark it as answered as it help other users with the same query. I am a Microsoft Partner, MVP and MCC and I want to become One Day Microsoft CEO. https://social.msdn.microsoft.com/Forums/en-US/237697e9-8504-4686-a19b-642cb3fd7393/how-to-contact-visual-studio-subscription-support-step-by-step-tutorial-w-screenshots?forum=msdnfeedback

    Monday, August 14, 2017 6:16 AM
  • Would it be relevant to ask why your reply went to my old email address?

    If not, what is the correct section for this post/thread?

    Monday, August 14, 2017 6:23 AM
  • Would it be relevant to ask why your reply went to my old email address?

    If not, what is the correct section for this post/thread?

    I suppose that you need to contact the Microsoft Virtual Academy support team. Here is the link to it.

    https://trainingsupport.microsoft.com/en-us/tcmva

    Thanks,
    prathaprabhu


    If my reply is useful please mark it as answered as it help other users with the same query. I am a Microsoft Partner, MVP and MCC and I want to become One Day Microsoft CEO. https://social.msdn.microsoft.com/Forums/en-US/237697e9-8504-4686-a19b-642cb3fd7393/how-to-contact-visual-studio-subscription-support-step-by-step-tutorial-w-screenshots?forum=msdnfeedback

    Monday, August 14, 2017 8:59 AM