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Why does my app not show up in french marketplace? RRS feed

  • Question

  • Hi,

    my app "week view 8" supports french localization.
    This is a link to it in the austrian marketplace: http://www.windowsphone.com/de-at/store/app/week-view-8/75848ed6-d550-4090-8e9b-50637f55faaf

    In the list of supported languages there is an entry "français".

    BUT: I get emails from french users that they cannot find my app.
    So i tried this myself + changed the marketplace country to "france".

    When i search for "Week View 8" i can only find the WP7 Version of my app.
    Why??

    This means that french users cannot upgrade to the WP8 version of my app - which i offer as a free update + submitted along with the WP 7 version.

    Does this have to do with: http://social.msdn.microsoft.com/Forums/en-US/wpsubmit/thread/b78f7fbb-035a-4896-a400-91e50ff9e8b3

    The last reply in the above thread from MS support was 1 month ago?
    How long does it take to fix a major issue?

    regards,
    Hannes

    Sunday, March 3, 2013 9:31 AM

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