I wonder if you can help.
We are a global MS reseller and one of our clients has received the enclosed Microsoft Azure Renewal Notification for Visual Studio Ultimate with MSDN.
Could you advise what is the meaning of this communication and what our client needs to do?
They have never seen such Renewal Notification.
Thank you for your co-operation
From: firstname.lastname@example.org [mailto:email@example.com]
Sent: Saturday, September 28, 2013 9:22 PM
To: Stanton, Glenn M
Cc: Stanton, Glenn M
Subject: Automatic Renewal Notification for Visual Studio Ultimate with MSDN
Dear Glenn Stanton,
Your subscription below is scheduled to be automatically renewed on Monday, October 14, 2013.
Subscription Name: Subscription-1
Here is a description of the service:
Enjoy monthly credits and lower rates. Use MSDN software for development and test at no additional charge.
Please confirm that your account and payment information is up to date.
To update your payment information:
1. Sign into http://account.windowsazure.com with your Windows Live ID. On the subscriptions page, select the corresponding subscription.
2. On the summary page, click ‘Change payment method’ and make the required changes.
If you are paying by credit card or debit card, your card will be charged ten days or later after the invoice date.
We have a new and improved customer agreement: the Windows Azure Agreement (http://www.windowsazure.com/en-us/support/legal/subscription-agreement), which replaces the Microsoft Online Subscription Agreement (http://www.windowsazure.com/en-us/support/legal/mosa). The new agreement is shorter and focuses on the issues most relevant to our Windows Azure customers. It includes a new section on security, privacy and data protection, detailing our commitments to you on these important topics. It incorporates a new Services Terms (http://www.windowsazure.com/en-us/support/legal/services-terms) that includes our Acceptable Use Policy and terms specific to Windows Azure features, eliminating dozens of pages relevant only to our other online services. We believe the result is a simpler, more readable agreement for our customers. By proceeding with automatic renewal of your subscription, you consent to the terms of the Windows Azure Agreement (http://www.windowsazure.com/en-us/support/legal/subscription-agreement/).
Thank you for using Microsoft Online Services.
Note: Please do not respond to this message.
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Thanks for posting!
From the email, MS will automatically renew your subscription on Monday, October 14, 2013, and you may need ensure your account and payment information is up to date.
And for accurately, I suggest you connect to Azure support ASAP, it's free, and it's the best choice for you.
Please contact support team by creating a support ticket at http://www.windowsazure.com/en-us/support/contact/
Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0
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