Restarts

Question

Consistently having to cold boot my x61 tablet. Restart process never completes,. hangs on green restarting screen.

Answer 1

Hi,

Have you tried turning it off completely?

Open an elevated command prompt and type: shutdown /s /full

Then, restart your system and see if you are still having problems.

Regards,

Answer 2

Ok, ran the command above.

 

System is hanging at the green shutting down screen. 15 minutes now.

Answer 3

Ok, ran the command above.

 

System is hanging at the green shutting down screen. 15 minutes now.

I had the same problem in a Tablet too, what I did, press the button just on the right of the Tablet in order to open CTRL+ALT +Supr screen, did a log off or simply lock the computer and I tried to turn it off again.

Answer 4

Now the monitor has gone to sleep and wont wake. I still see HDD activity, as it still trying to shutdown.

 

Now on my Dell Precision workstation, I have no issues rebooting.

Answer 5

Now the monitor has gone to sleep and wont wake. I still see HDD activity, as it still trying to shutdown.

 

Now on my Dell Precision workstation, I have no issues rebooting.

Same to me, but I think it happens only in Tablets.

You can wait for a moment, if not, turn it off manually, there is not another way, I think it is a king of Tablets problem with Win8.

 

Remember, you can use the Feedback tool to send this issue.

Answer 6

Check and verify if you have installed all of the current Windows Updates for Windows Developer Preview.
If yes, do you have current updated drivers?

Since the manufacturers have not created drivers for Windows Developers Preview, I suggest you update to the most current Windows 7 driver.
If that doesn't work, they try to install in compatibility mode.

For the driver/drivers you downloaded use the compatibility troubleshooter to install them to see if that resolves the problem.
You can do this by:

·         Enter the Start screen

·         Move your mouse to the bottom left of the screen to expand the Charms section

·         Select Search

·         Type Compatibility

·         Click Settings in the right column

·         Click Run programs made for previous versions of Windows

·         Then follow the prompts and direct the troubleshooter to the installer for your computer's driver.

Let us know if this helps.

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Marilyn