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My account is pending! RRS feed

  • Question

  • Hi,

    My account's status is pending, could you tell me the reason? 

    Thanks a lot!

    Tuesday, November 20, 2012 8:16 AM

Answers

  • @Wu Wilson

    We apologize for the inconvenience caused by this.  I see that a support ticket has been submitted by someone with your name, so I assume it's you since it appears to be regarding the account status.  If I am looking at the correct information, I see that the account is in the renewal status and still waiting for the Corporate Approver to accept the email from Symantec to begin ID validation again.  ID validation for business accounts must be performed each year upon renewal. 

    My colleague, Cheryl, will be reaching out to you via a support ticket to further assist.  I hope I was able to provide helpful information based on the limited information available in your post.

    Thank you,

    Paul
    Windows Phone Dev Center Support

    • Marked as answer by Paul H Wednesday, November 21, 2012 8:21 AM
    Wednesday, November 21, 2012 8:21 AM