locked
windows phone store opening error 805a01f7 RRS feed

  • Question

  • hello 

                 i am getting this error called 805a01f7 after updating the phone to 8.1 thru unlocking so cn anybody help me pls pls pls 

    • Moved by Eric Fleck Monday, April 14, 2014 4:22 PM
    Monday, April 14, 2014 3:24 PM

Answers

  • The store is down for some regions as confirmed by the announcement from microsoft at the Communities under windows phone section.

    http://answers.microsoft.com/en-us/winphone

    • Proposed as answer by Martin Janosik Monday, April 14, 2014 6:59 PM
    • Marked as answer by Eli A Monday, April 14, 2014 9:06 PM
    Monday, April 14, 2014 6:53 PM

All replies

  • I didn't update 8.1 but I am getting this error too
    Monday, April 14, 2014 3:42 PM
  • gettin' the same error after update to 8.1...
    (lumia 620)
    Monday, April 14, 2014 4:33 PM
  • getting same error on my Lumia 520 after update
    Monday, April 14, 2014 4:41 PM
  • hello 

                 i am getting this error called 805a01f7 after updating the phone to 8.1 thru unlocking so cn anybody help me pls pls pls 

    Hello,

    Can you please provide more details on exactly what you are seeing?

    • Make/Model of device?
    • Where are you seeing this error message?
    • Repro steps to reproduce the issue on our end?
    • What version of Windows Phone OS do you have installed?
    • Have you tried restarting your device?

    Thank you,

    Eli A.


    Windows Phone Support - Tech Lead

    Monday, April 14, 2014 4:45 PM
  • I use Lumia 520
    when I click on any collection in windows phone store it produces this error
    just updated to windows phone 8.1 dev preview
    restarted the phone but still same error
    Monday, April 14, 2014 4:50 PM
  • hello 

                 i am getting this error called 805a01f7 after updating the phone to 8.1 thru unlocking so cn anybody help me pls pls pls 

    Hello,

    Can you please provide more details on exactly what you are seeing?

    • Make/Model of device?
    • Where are you seeing this error message?
    • Repro steps to reproduce the issue on our end?
    • What version of Windows Phone OS do you have installed?
    • Have you tried restarting your device?

    Thank you,

    Eli A.


    Windows Phone Support - Tech Lead

    Hi,

    I just saw a tweet by @psychomania666 that there seems to be some problem with the store. On my end, i'm getting a combination of errors including the error code that's mentioned. Others include "The Microsoft account service is unavailable at the moment. Try again later", network error, store cannot be reached.

    Make/model - Lumia 920

    Error seen on trying to browse the store, download any app from the store. I've been stuck on "preview for developers"

    Steps to reproduce- Open store & try to download any app

    Windows phone 8 - Lumia Black update. OS version - 8.0.10517.150

    Yes, I've tried restarting my phone.

    now the error shown is The Microsoft account service is unavailable at the moment. Try again later

    Monday, April 14, 2014 4:57 PM
  • Same here, I'm wondering if its just a problem for those that installed WP 8.1.
    Monday, April 14, 2014 5:00 PM
  • Well, the WPStore is also down in the web page, so I think is a server issue.
    Monday, April 14, 2014 5:04 PM
  • No. Not the case. I've WP8 & it still doesn't work.

    To add to my previous post, i was able to get "Preview for developers" to download but could not install it. It started giving the error code 805a01f7. But for some time now, the code has disappeared. Its account or network error.

    Monday, April 14, 2014 5:07 PM
  • I get the same too. My L520 updated without any trouble to WP 8.1. Then some updates for apps were downloaded smoothly and quickly too. After it, I tried to access the store and I got error "The Store isn't available at the moment. Please check back in a bit. This error code may be helpful: 805a01f7". The same error for 3 hours already..
    Monday, April 14, 2014 5:25 PM
  • Same problem here on a Lumia 520. It's like you can't "click" any of the "buttons" in the store. When i tried to download an app via PC, i got the same error. Restarting the phone didn't work.

    Also after the update i can not type properly on any app (SMS, Whatsapp, e-mails, Viber ect). I can start to type only letters. The moment i hit space, the entire keyboard stops working.

    Monday, April 14, 2014 5:41 PM
  • Hi

    • Nokia Lumia 820
    • Store not opening and apps not installing
    • Access store
    • Windows Phone 8.1
    • I have restarted my device several times it's no use

    Thanks

    Monday, April 14, 2014 5:51 PM
  • i have Nokia lumia 925 and installed wp8.1 updates.  after update store give me error so many time. service is not available and i didnt able to find cortana on my phone. i set my region as usa and lang  as usa English  
    Monday, April 14, 2014 6:05 PM
  • Relax. I am using lumia 800 wp7.8 and same issues. If you check the web page has issues too. http://www.windowsphone.com/en-us/store/featured-apps
    • Edited by Freiadam Monday, April 14, 2014 6:10 PM
    Monday, April 14, 2014 6:10 PM
  • Same problem is with my lumia 520, what should i do?
    Monday, April 14, 2014 6:32 PM
  • Same problem, Nokia Lumia 800 Windoes Phone 7.8... Store is down!

    Monday, April 14, 2014 6:41 PM
  • The store is down for some regions as confirmed by the announcement from microsoft at the Communities under windows phone section.

    http://answers.microsoft.com/en-us/winphone

    • Proposed as answer by Martin Janosik Monday, April 14, 2014 6:59 PM
    • Marked as answer by Eli A Monday, April 14, 2014 9:06 PM
    Monday, April 14, 2014 6:53 PM
  • Close wifi and use celcular 3g data , and then if you face another problem so close celcular data and open wifi,

    Monday, April 14, 2014 9:04 PM