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Routing Agents: how to change state of the email from internal to external? RRS feed

  • Question

  • I have a situation, when on exchange were hosted 2 organizations. we need to complete the following task:

    If person from org1 sends mail to person from org2, then this mail must look like external email.

    I tried to do this with routing agent and smarthost, but this seems to doesn't work.

    Thursday, January 19, 2012 9:56 PM

Answers

  • The problem is what generates the OOF isn't designed for Multi-Tenancy what it looks at is the Sender of the message if that exists with the Exchange Organization (vs you Tennant Orgs) its going to treat it as Internal. If you haven't already have a read of the advice for handling OOF in http://www.microsoft.com/download/en/details.aspx?id=28192 (I'd agree this isn't a wonderfull solution for hosters)

    Cheers
    Glen  

    • Marked as answer by Gaiden Ninja Friday, January 20, 2012 8:36 AM
    Friday, January 20, 2012 7:10 AM

All replies

  • Can you define what you mean by "the mail must look like external email." what is it your trying to acheive. If you want to make sure ever internal email was routed via a External Gateway then using a Routing Override http://msdn.microsoft.com/en-us/library/bb897564(v=exchg.80).aspx and a send connector that configured to smart host everything to the gateway is the way to do this (i've done it the past and its worked).

    Cheers
    Glen

    Friday, January 20, 2012 1:44 AM
  • Yes, I also done this. But problem lies in fact, that exchange recognizes this mail as internal (it sends internal auto reply instead of external) although email came from the smarthost. I suspect that exchange recognizes internal emails based not only on host from which email coming but also by headers, recipients, etc.

     

    Friday, January 20, 2012 5:41 AM
  • The problem is what generates the OOF isn't designed for Multi-Tenancy what it looks at is the Sender of the message if that exists with the Exchange Organization (vs you Tennant Orgs) its going to treat it as Internal. If you haven't already have a read of the advice for handling OOF in http://www.microsoft.com/download/en/details.aspx?id=28192 (I'd agree this isn't a wonderfull solution for hosters)

    Cheers
    Glen  

    • Marked as answer by Gaiden Ninja Friday, January 20, 2012 8:36 AM
    Friday, January 20, 2012 7:10 AM