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Installing NetFramework 4 on Windows 7 Access Denied Error 0x80070005 stops on Windows6.1 KB958488-v6001-x64.msu RRS feed

  • Question

  • Installation Log

    Message Types: <input id="errCB" type="checkbox" /> <label class="pointer" for="errCB">Errors</label>   <input id="vbeCB" type="checkbox" /> <label class="pointer" for="vbeCB">Verbose</label>   <input id="msgCB" type="checkbox" /> <label class="pointer" for="msgCB">Messages</label>  
    Message Details: <input id="tCB" type="checkbox" /> <label class="pointer" for="tCB">Date Time</label>        
    © 2009 Microsoft Corporation. All rights reserved. Terms of Use. <form id="messages" class="messages">
    OS Version = 6.1.7601, Platform 2, Service Pack 1
    OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
    CommandLine = F:\c94ff4658cfcf6df1b01\\Setup.exe /x86 /x64 /ia64 /web
    TimeZone = Eastern Standard Time
    Initial LCID = 1033
    Using Simultaneous Download and Install mechanism
     
     
     
    Operation: Installing
    Package Name = Microsoft .NET Framework 4 Setup
    Package Version = 4.0.30319
    User Experience Data Collection Policy: AlwaysUploaded
       
       
     
       
     
     
     
       
     
     
     
       
     
       
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
       
       
     
     
     
     
     
       
    Number of applicable items: 11
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    WinHttpDetectAutoProxyConfigUrl failed with error: 12180
    Possible transient lock. WinVerifyTrust failed with error: 2148204800
    Possible transient lock. WinVerifyTrust failed with error: 2148204800
    C:\Users\Mer\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\TMP8201.tmp - Signature verification for file Windows6.1-KB958488-v6001-x64.msu (C:\Users\Mer\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\TMP8201.tmp) failed with error 0x800b0100 (No signature was present in the subject.)
    No FileHash provided. Cannot perform FileHash verification for Windows6.1-KB958488-v6001-x64.msu
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    WinHttpDetectAutoProxyConfigUrl failed with error: 12180
    Possible transient lock. WinVerifyTrust failed with error: 2148204800
    Possible transient lock. WinVerifyTrust failed with error: 2148204800
    C:\Users\Mer\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\TMP8201.tmp - Signature verification for file Windows6.1-KB958488-v6001-x64.msu (C:\Users\Mer\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\TMP8201.tmp) failed with error 0x800b0100 (No signature was present in the subject.)
    No FileHash provided. Cannot perform FileHash verification for Windows6.1-KB958488-v6001-x64.msu
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    WinHttpDetectAutoProxyConfigUrl failed with error: 12180
    Possible transient lock. WinVerifyTrust failed with error: 2148204800
    Possible transient lock. WinVerifyTrust failed with error: 2148204800
    C:\Users\Mer\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\TMP8201.tmp - Signature verification for file Windows6.1-KB958488-v6001-x64.msu (C:\Users\Mer\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\TMP8201.tmp) failed with error 0x800b0100 (No signature was present in the subject.)
    No FileHash provided. Cannot perform FileHash verification for Windows6.1-KB958488-v6001-x64.msu
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    Error from JobError Callback : hr= 0x80190197 Context=5 Description=HTTP status 407: Proxy authentication is required. . Percentage downloaded = 0
    WinHttpDetectAutoProxyConfigUrl failed with error: 12180
    Possible transient lock. WinVerifyTrust failed with error: 2148204800
    Possible transient lock. WinVerifyTrust failed with error: 2148204800
    C:\Users\Mer\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\TMP8201.tmp - Signature verification for file Windows6.1-KB958488-v6001-x64.msu (C:\Users\Mer\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\TMP8201.tmp) failed with error 0x800b0100 (No signature was present in the subject.)
    No FileHash provided. Cannot perform FileHash verification for Windows6.1-KB958488-v6001-x64.msu
    Exe (F:\c94ff4658cfcf6df1b01\SetupUtility.exe) succeeded.
    Exe Log File: dd_SetupUtility.txt
    ServiceControl operation succeeded!
    ServiceControl operation succeeded!
    ServiceControl operation succeeded!
    ServiceControl operation succeeded!
    Final Result: Installation failed with error code: (0x80070005), "Access is denied. " (Elapsed time: 0 00:02:55).
    Please Help
    </form>
    Wednesday, December 28, 2011 8:40 PM

All replies

  • Hi Mercedes,

    Thanks for your post!

    The error code 80070005 usually means that you do not have enough permission to access.

    Access can be denied if you are logged on to the computer as a standard user and this account does not have the proper permissions to install .NET Framework 4.0.

    Please perform the following steps to solve this kind of issue:

    1.  Log on to the computer as an Administrator
    2.  Now perform Windows Update.

    For more information, you can refer to the following thread:

    http://social.msdn.microsoft.com/Forums/en-AU/netfxsetup/thread/b7127d2c-c295-484a-8903-a31dfc0348df

    Hope it helps!

    Best Regards,


    Cathy Kong [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.


    Thursday, December 29, 2011 7:04 AM
    Moderator
  • I am only one account on this Operating System and I have windows 7. I Have right clicked and attempted to run as administrator. I have AVG on my system but i thought I successfully disabled. Still it will not continue to install successfully

     


    mercedes halsey
    Thursday, December 29, 2011 4:27 PM
  • It appears that you are trying to use the web installer.

    Please download the standalone installer for .NET Framework 4.0 here:

    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17718

    Before running the standalone installer As Administrator, be sure to completely disable AVG and clear out your %temp% directory.

    %temp% points to the Temp folder associated with the currently logged on user. Find it by clicking the Windows 7 Start Orb, then type %temp% in the search box. The search results will show the Temp folder you want. Click on the Temp folder to open it in Windows Explorer, then DELETE all contents.

    If the install fails again for the same reason, I recommend that you create a new user account with administrator priveleges, then use that account to run the installer.

    If these efforts fail please provide complete install logs for analysis as follows:

    Please collect your install logs with this:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=E0DA314F-6216-4A18-BC6B-7D29CF83AF20&amp;displaylang=e&displaylang=en

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

    Thursday, December 29, 2011 4:52 PM
  • Hi mercedes,

     How about the issue?

    Best Regards,


    Cathy Kong [MSFT]
    MSDN Community Support | Feedback to us
    Friday, January 6, 2012 8:14 AM
    Moderator