Error : When i Click on Add an app it is loading forever. RRS feed

  • Question

  • i created master page for 2013 by putting this html code.

    <!DOCTYPE html>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
    <title>SharePoint 2013 Demo Site</title>
    <link href="style.css" rel="stylesheet" type="text/css">
    <div id="menu_container">
    <div id="main_container">
    <div id="sidebar">
    <div style="clear:both;"></div>
    <div id="footer">Page footer & Copyright notice.</div>

    and uploaded the html and using desginer manager i converted it to .masterpage. 

    everything is working fine in my SharePoint Site except when i click on "Add an App" it is giving a message "Loading" but it is never showing up the app page.  

    if i put seattle.master as defaultmasterpage and custom masterpage the "Add An App" page is working fine. 

    can you guys tell me why it is happening like this.


    Wednesday, March 6, 2013 10:45 PM


All replies

  • Seems sharepoint site actions are missing from your masterpage that is causing the issue. Add the following and see if it works:

    <SharePoint:SiteActions runat="server" accesskey="<%$Resources:wss,tb_SiteActions_AK%>" id="SiteActionsMenuMain"
          <SharePoint:FeatureMenuTemplate runat="server"
              <SharePoint:MenuItemTemplate runat="server" id="MenuItem_Create"
             PermissionsString="ManageLists, ManageSubwebs"
             PermissionMode="Any" />

    Thursday, March 7, 2013 1:05 PM
    • Marked as answer by maheshmartha Thursday, March 7, 2013 2:38 PM
    Thursday, March 7, 2013 1:25 PM
  • Thanks !
    Thursday, March 7, 2013 9:51 PM
  • This issue might occur because of :

    1. You may have used a custom master page and this lead to missing some placeholders or its visibility set to false.
    2. The App Installation service timer job has been disabled.

      In your case, I think your issue related to the first cause and I found out This useful link that helped me and I hope to help you to solve the above causes

    • Edited by Joun Martin Friday, July 8, 2016 5:47 PM formatting enhancment
    Friday, July 8, 2016 5:37 PM