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issue with tablet input panel and long text RRS feed

  • Question

  • We have a situation where a user can launch the TIP and begin writing a large amount of text (with no periodic inserts) and when they reach the end and finally insert the test the TIP will lock up and the only resolution is to close the input panel completely and relaunch it.  We have tried to reproduce this issue in our QA department and in support and have had no luck.  Also, we have verified that the machines are running the latest Windows Updates and XPSP2.  I found an article about a memory leak with XP tablet edition and thought since the users were writing a large amount of text that perhaps this was part of the issue.

    Thanks in advance for any feedback you can provide.
    Monday, April 21, 2008 3:05 PM

All replies

  • Hello tjfreemanjr.

     

    I've checked extensively with the Tablet PC Input Panel development and test teams, and nobody can reproduce this nor does anyone remember hearing of this kind of behavior. If your user can assemble a crash report, that might help to determine what's happening, but as neither you nor we can reproduce, I cannot offer more help than that.

     

    I am very sorry.

     

    Eliot - MSFT

    Friday, April 25, 2008 12:50 AM