locked
Virtual Machine Drive Unrecognised RRS feed

  • Question

  • Last night I had an Azure VM with a G Drive with 690GB of documents on it. It has suddenly shown as G:/(unrecognised) but the disk management shows 2 GB free space. I don't want to risk loosing the files but am not sure how I can get the data back?

    Wednesday, December 17, 2014 10:27 PM

Answers

  • Hi,

    As per the information I obtained and looking at the critical level of the issue about risk of losing documents , I suggest you to open up a Support Ticket with Azure Technical Support team as it is the best way to resolve the issue.

    Regards,

    Manu Rekhar

    • Marked as answer by Manu Rekhar Sunday, December 21, 2014 4:14 AM
    Thursday, December 18, 2014 7:18 AM

All replies

  • Hi StokeRow,

    Please try to restart the Virtual Machine once and check if issue persists.

    Also, as the disk is almost 95% full, performance issues might be always the cause of this.

    I'm researching on this issue and will try to provide you more information at earliest.

    Regards,

    Manu Rekhar


    • Edited by Manu Rekhar Thursday, December 18, 2014 4:13 AM
    Thursday, December 18, 2014 4:13 AM
  • Hi,

    As per the information I obtained and looking at the critical level of the issue about risk of losing documents , I suggest you to open up a Support Ticket with Azure Technical Support team as it is the best way to resolve the issue.

    Regards,

    Manu Rekhar

    • Marked as answer by Manu Rekhar Sunday, December 21, 2014 4:14 AM
    Thursday, December 18, 2014 7:18 AM